Opus Software achieves CMMI Level 5 for Services

Opus Software Solutions has announced that the company has been assessed at the highest maturity level rating, Level 5, for the version 1.3 of Capability Maturity Model Integration (CMMI) framework for Services (CMMI-SVC Ver.1.3).  

This assessment covered Pune’s and Chennai’s development centres of Opus Software Solutions in India. This appraisal demonstrates Opus continuous commitment for service excellence and quality extending its earlier assessment for CMMi Level 5 for software development.

Ramesh Mengawade, CEO, Opus Software Solutions, said, “With this achievement, we reinforce our commitment to deliver high-quality services to our customers. Our aim is to deliver best in the service industry and we will strive and continue in providing innovative and efficient services to meet the business growth and competitive environment of the industry.” 

The appraisal has validated the firm’s commitment and ability to provide “One Global Service Standard” to its clients using its unique OpusONE framework. Opus will use this framework to strengthen its service delivery and service management to its customers to ensure consistent and high-quality services with continuous improvements. Implementation of a common service vocabulary will result in the reduced complexities and lead to better coordination amongst delivery units. The continual feedback mechanism will help in rapid fine-tuning of the service performance and quality. Opus is confident that these improvements will translate into significant benefits to the end-customer in terms of improved efficiencies, reduced costs and a streamlined services environment.