Palmetto Health Richland medical facility's intelligent design and practices include a sophisticated access control system using the Morse Watchmans KeyWatcher key control and management solution.
Henry Simons, Director, Security and Volunteer Services, Palmetto Health said, "The system and access procedures help to ensure accountability and the safekeeping and integrity of the master keys. The previous manual system was simply too ineffective and labor intensive. Both security and engineering kept and managed keys but neither had full ownership of the entire process. The KeyWatcher system resolved the problem. Each department installed a KeyWatcher cabinet with automated tracking that allows us to control the keys assigned to our individual departments. We can now hold individuals accountable for a key and thereby lessen the risk of our master system being compromised."
Simons added, "The ability to custom tailor the system to our needs was a very important factor in our decision to implement the KeyWatcher system. The reports are beneficial from the security standpoint but, overall, the KeyWatcher system has enhanced our safety and security program. It's very easy for us to program the KeyWatcher system to allow temporary access by a construction supervisor for a key to the main utility room or to the HVAC area. We know who has the key, when it was taken and when it was returned. The system even sends us an email alert if it's not returned on time."
