Pega takes over Everflow to help deliver a complete hyperautomation solution to enterprises
Pegasystems has announced the acquisition of Everflow, an innovative process mining software company based in Brazil. Everflow’s highly intuitive software will enable Pega clients to uncover and fix hidden process inefficiencies that often bog down organizational operations.
Combined with Pega’s AI-powered decisioning and workflow automation capabilities, this acquisition will help Pega deliver the most complete hyperautomation solution available for enterprises. Everflow will provide Pega clients with an easy-to-use process mining solution that allows businesspeople to analyze and optimize their customer and employee-related processes. It makes it simple for users to automatically model their real-world processes based on organizational activity logs. Then the software analyzes where those processes break down in the field and suggests ways to improve the approach.
For example, a retail banking head may deploy Everflow to determine if customers are abandoning the bank’s mobile app when it takes too many clicks to complete a transaction, or an insurance executive may discover if back-office bottlenecks in the application approval workflow are slowing their underwriters down.
But the true power of Everflow’s elegant solution will be fully unlocked when combined with Pega’s market-leading platform for AI-powered decisioning and workflow automation – where these processes already live for many of the world’s leading organizations. When integrated, the solution will help Pega clients continuously monitor processes across the enterprise, identify process issues or deviations when they arise, and even fix them on the fly. This will evolve the process mining field beyond static modeling and deliver real-time process optimization, deploying true hyperautomation on an enterprise scale to improve operations and customer experiences.
The new process mining capability is expected to be available for Pega clients on a limited basis in Q4 this year and with general availability early next year. It will be offered as an add-on capability to Pega Process AI – a set of Pega Platform capabilities introduced last year that uses self-optimizing AI and decision management to help businesses improve their operations in real time.
Terms of the deal were not disclosed.
SignDesk & Microsoft to drive the next phase of document automation
SignDesk has announced its partnership with Microsoft & G7 CR Technologies to augment...
SAP extends partnership with Red Hat
SAP and Red Hat announced an expanded partnership to significantly increase SAP’s us...
OITF 2023 lays stress on how the Digital Workplace trends are getting redefined
Technology is an enabler. It provides the means to create and make a difference, which ult...
Hikvision showcases Problem-Solving Retail Security Solutions in National Retail Federation Show
Hikvision is excited to attend the National Retail Federation’s NRF 2023 Retail Show...
Canalys Forums 2023 coming to Bangkok, Barcelona and Palm Springs
Canalys has announced the dates and locations for its 2023 forums, with the global analyst...