Specialized in laptop peripherals and accessories for all the known brands of laptops, Lapcare is an international brand. Incepted in the year 1997 in Singapore, it made its way to India in the year 2007 with the association of Rx Infotech Private Limited. The brand, Lapcare, has never looked back after its launch in the Indian market. Lapcare is very responsive towards its customer sevice and it believes in bringing innovative and quality products to customers.
Lapcare also believes in providing quality products at highly affordable pricing to its customers. It offers a wide array of products which include compatible laptop spares to all major laptop brands, accessories and mobility solution backed with high-quality standards and 1year warranty that equates closely to original laptop products but at a much affordable price.
With a dealership network of over 6,000 across India, Lapcare is currently present in almost all the major cities of India and is rapidly expanding its network base to reach out to its customers.
Atul Gupta, Director, Rx Infotech (National Distributor for Lapcare), said that Rx Infotech is glad to be associated with Lapcare in India. The products of Lapcare are very well accepted by consumers. Moreover, the service and warranty policies are highly praised in the Indian market. Lapcare is offering unique warranty on laptop batteries and adapters which can be replaced and repaired.
He further said the demand for Lapcare powerbanks, Bluetooth speakers and headphones is showing a positive upward graph. The company is also expecting a hike in the demand of Lapcare products as India is among the emerging smartphone markets. The brand will soon bring in Lapcare cartridges, toners and power strips.
For a channel-centric company like Lapcare, it owes its success to its supportive and enthusiastic channel partners. Apart from providing quality products and after-sales service, the company offers good margins and schemes. It will continue its support to its channel partners and will reform the company’s policies accroding to channel feedbacks, added Gupta.
For a company, partner testimony is the biggest indication of success. The product quality, reliability, business profitability are the factors that make a brand popular among the partners. Some of the partners of Lapcare have described their journey with the company:
Majid, Asian IT Solutions, Srinagar, Jammu & Kashmir, said that his company has been associated with Lapcare since 2012. He deals in all Lapcare products and because of Lapcare’s quality and support it has been growing in the market. Moreover, the customers are very satisfied with the products and services and he receives very few complaints against the brand.
Furthermore, the sales team of the company stays in regular touch with the channels and customers. The brand also offers good margins of profit to its partners and flexible warranty support to its end-customers.
Reiterating similar words, another partner, M. Mohan of Mytech Solutions from Madurai said that he has been associated with Lapcare since 2010. He sells a wide range of Lapcare products and witnessed rising demands for the Lapcare products among his partners. He also said that Lapcare is at the top of laptop peripherals market and no other company can beat it because of its high quality and timely after-sales service support. It provides a warranty of 12 months on its products which is an advantage for the customers. Also, to boost the sales of the products, the company offers special schemes and promotion materials. Sibi K. Thomas of Megatech Infocom, Calicut, Kerala elaborated that Lapcare has been continuously putting its efforts to improve the brand and continuously expanding the product portfolo for its customers. The factors which make Lapcare stand out of the crowd is that of its quality, affodability, additional warranty for dealers for products registered on website. In addition, one month DOA (Dead On Arrival) policy is being offered by the company which makes selling easy for the partners. The products also have BIS certification. Rx Infotech gives value to its partners and the regional distribution is a successful model for the company.
