Salesforce.com and BMC Software have announced RemedyForce, a new cloud offering built on Force.com, salesforce.com's enterprise cloud computing platform. RemedyForce is a new strategic cloud offering from both companies that combines the strengths of two market leaders. The RemedyForce solutions will provide businesses a simple and fast path to transform how they think about IT service management and provide tangible results such as streamlined IT support processes and reduced costs.
RemedyForce is the next phase of a strategic alliance between the two companies to develop market and sell cloud-based IT management. The announcement will be introduced by Marc Benioff, chairman and CEO of salesforce.com and Bob Beauchamp, chairman and CEO of BMC Software, as part of a keynote presentation at Dreamforce 2010, the industry cloud computing event.
"IT service management customers now have a cloud to address their needs," said Marc Benioff, chairman and CEO, salesforce.com. "As the next major Salesforce cloud offering, we expect RemedyForce will drive cloud computing success throughout the IT departments at businesses of all sizes."
Based on the proven, successful partnership between salesforce.com and BMC Software, RemedyForce adds a new offering to salesforce.com's current cloud services which includes the Sales Cloud, Service Cloud, the Salesforce Chatter Collaboration Cloud, the Jigsaw Data Cloud, the Force.com Platform Cloud and Database.com. Similarly, RemedyForce joins the BMC family of leading IT service management products including BMC Remedy IT Service Management Suite and BMC Remedy OnDemand.
