Customers and prospects want to transact digitally. Millennials and mobile savvy rich segment want great customer experience. Application abandonment rates are high. It goes without saying that Online Account Opening is no more just an alternative to branch banking, but the preferred mode for your prospects today.
Banks have made strides towards making the account opening process more web based and mobile based. However, that is not enough. Banks need to move fast and make their account opening process truly digital. We propose the seven guiding principles to help you do that...
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