SmartIVR, the popular enterprise IVR solution by Knowlarity Communications, is getting a complete makeover starting from enhanced Search capabilities to an amazing new look and feel. The revamped UI makes SmartIVR accessible to even those with no technical knowledge to get a supercharged way to manage entire call management making it a breeze to use.
Ambarish Gupta, CEO & Founder, Knowlarity Communications, said, The new Analytics Dashboard gives you all the data that you need on the go, a glance tell you all that you want to know about the usage. It is an essential feature for Call Admins who want to understand patterns and implement the same in forthcoming strategy. It also shows how much effort the Knowlarity’s DesignLab has put in to make difficult graph analytics so elegant and simple.
The sidebar panel gives you more working space on screen, consolidated design incorporates some very fine design aesthetics making usability very easy even for the first-time user. It also makes navigation easy when you want to access old archives and want to look at previous campaigns straight from the current page.
Technology has spoiled us and search is something we expect to be fast and suggestive. With the new enhanced search capabilities, SmartIVR packs a heavy feature in a very simple package. We tried search and compared indexing in the previous version, and found out not only it works better but also increases search performance by 200%. If you are using bulk campaigns, then this is the feature you will love the most.
