Sistema Shyam Teleservices (SSTL) has extended its managed services contract with Ericsson, in India. As per the new extended deal, Ericsson will manage four additional CDMA wireless network circles - Uttar Pradesh East, Uttar Pradesh West, Gujarat and Rajasthan - of the telecom operator.
In September 2010, SSTL awarded a managed services contract to Ericsson to manage its multi-vendor wireless networks in two circles, Delhi and Haryana. Moreover, the companies also signed a new three-year contract for services including management of fiber transport and wireline networks in Rajasthan. As part of the agreement, 200 SSTL employees in Rajasthan will join Ericsson India. Under the three-year agreement, Ericsson will be responsible for network optimization; operations and maintenance including field operations and 24/7 network service assurance, and fulfillment network service provisioning, customer problem management and spare parts management.
