Tata Communications enters into strategic partnership with Vonage
Tata Communications has announced that it has signed a five-year strategic voice sourcing agreement with VoIP provider - Vonage Holdings.
Under this agreement, Tata Communications will provide Vonage with access to its global network and ongoing investments in systems, tools and processes to improve voice call quality. These resources aid in operational efficiency and the delivery of leading international call quality for customers.
Michel Guyot, President, Global Voice Solutions, Tata Communications, said, "Vonage is a recognized leader in delivering an innovative, feature-rich, voice experience to meet the needs of its customers. We are very proud of this opportunity to expand our partnership with Vonage by offering them the breadth and scope of our global network."
"Vonage strives to deliver the highest possible quality of voice service to our customers, regardless of where they are or what device they use. Tata Communications' people, commitment to quality and world-class customer service provided us with the confidence to enter into this agreement. They understand the needs of next-generation and OTT providers, and we look forward to our collective success," said Ed Mulligan, Vice-President of Carrier Operations for Vonage.
As per the alliance, Tata Communications has become the preferred supplier of international voice termination for Vonage.
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