TCS solution to streamline CUA’s Online Banking

Tata Consultancy Services (TCS) has announced that Australia's customer-owned financial institution, CUA has implemented TCS BaNCS to re-engineer its core banking and Online Banking system. The new solution expands CUA’s capability to deliver more flexible and innovative products and services to customers. TCS BaNCS will also enable CUA to improve internal processes and efficiencies as well as facilitate enhanced customer service.
 
Colin Sword, Country Head,  TCS Financial Solutions – Australia and New Zealand, said, “We are pleased to go live with our TCS BaNCS software solution at CUA. TCS BaNCS will assist CUA to automate its banking processes and provide best-in-class customer service, thereby maximizing operational efficiency and reducing operational risk.”
 
Sword added, “CUA’s new Online Banking platform will also provide customers with a modern, new look coupled with an easy-to-navigate online banking experience. The key to this success was the outstanding teamwork.”