Tech Mahindra has made Nigeria the headquarters for its business process outsourcing (BPO) and plans to scale up its African operations. Over the last two years, Tech Mahindra has partnered with the leading telecom operators in Nigeria like MTN and Multilinks. The company has recently won the prestigious Bharti Airtel Africa deal for setting up Airtel's BPO operations in seven countries.
"Tech Mahindra has recruited over a thousand local employees in Nigeria and it is our strategy to nurture local talent for effectively executing our BPO operations," Tech Mahindra President, Corporate Affairs & Business Services Groups, Sujit Baksi, said.
Over a period of two years, we plan to reduce the expat headcount considerably and develop the workforce locally to run the operations. Tech Mahindra has now joined the league of Indian IT companies with significant headcount in the region, Baksi said.
