Training and skill development continue to be a constant initiative at Savex

ATUL GAUR
DIRECTOR, SAVEX TECHNOLOGIES

In the distribution landscape, whether one tries to grow business organically or inorganically, the key elements required always are having the RIGHT TALENT, which remains a scarce resource. The other areas include, lead generation, partner expansion, business enablement needs, certifications, inventory management etc. which are relatively easier to manage.

“Training and skill development is a constant initiative at Savex, more so as we live in an ever changing and a very dynamic IT industry where technologies such as Cloud, Data center usages, AI usage in hardware and software tools, Cybersecurity, Network, Server, Storage, Data management, UCAAS, virtualization etc constantly shape the landscape,” cites Atul Gaur, Director, Savex Technologies. “We have also invested in training tools so that training is available at the tip of a click at all times too.”

Besides, constant enhancement of our own ERP and digital tools to enable business also remains a priority investment area at Savex. Savex also uses multiple Tech and automation tools and digital platforms to support both hardware, software, subscription and cloud based businesses too. “Usage of technology to help ease of business operations is a key area of our business advancement,” points out Atul.

Usage of WhatsApp integrations in order management and application of Agentic AI in back office operations are some of the areas where Savex is investing. E-commerce tools are in advanced stages of operations while others are constantly being upgraded and supported to bring ease of order loading and information dissemination to our channel partner ecosystem.

SUPPORT FROM VENDORS

Vendors continue to advance their tools and systems to support business needs and requirements. Whether it is to do with PARTNER PORTALS to support partners for quote, lead, DR management or even detailing certification requirements and various partner programs too. Also supporting seamless service operations related to order management (EDI needs), post sales tech support (TAC centres) etc. continue to be prioritized. Some vendors are in advanced stages of these support attributes while others continue to consciously work to invest and grow the support here.