Rackspace has announced that Ugam is using Rackspace Managed Cloud portfolio to power its business. An integral part of Ugam’s solution, the Rackspace Cloud Servers are also the key to many of the world’s largest retailers and biggest online marketplaces for operational business flexibility.
Ugam chose Rackspace Cloud Servers offering to help control and manage business challenges created by complex workloads and seasonal workload spikes while managing costs. The five-year relationship with Rackspace has enabled Ugam to effortlessly balance seasonal workload spikes, increase productivity by 20% and cut costs by 40%. As one of its biggest cloud customers in Asia, Ugam now champions Rackspace managed cloud offerings and fanatical support. “Ideally, we wanted a solution that allowed us to pay for service and support only when we needed it, enabling us to save on budget and management resources when things slowed down,†said Sridhar Sharma, Chief Technology Officer, Ugam.“Primarily, Ugam faced the classic IT dilemma of how to avoid investing in and implementing a sufficiently large infrastructure capable of handling the demand peaks, even though it may sit idle for significant periods of time. So evaluating and accounting for this situation, we suggested our Managed Cloud portfolio and the intelligence of our Cloud Servers to help meet this challenge,†said Ajit Melarkode, Managing Director, Rackspace Asia-Pacific.
Rackspace’s team proactively monitors Ugam’s infrastructure, which is backed up by fanatical support, and keeps Ugam informed about the health of all mission-critical nodes.
