Verizon Business has received two top accolades at the 2010 World Communication Awards. The company won The Users' Choice award in recognition of its superior customer service, and Verizon's Computing as a Service (CaaS) solution was named Best New Service.
The Users' Choice award is presented to the company voted as the best among major global competitors across a range of service-fulfilment criteria. In a survey conducted by Total Telecom and Telemark Services, users across a variety of industries were asked to rank service providers on the key service attributes including skills, responsiveness, communications, flexibility, reliability and value.
Verizon Computing as a Service was recognized as having achieved real market impact. The cloud computing solution leverages Verizon's global IP infrastructure and data center investments to enable customers to deploy scalable computing resources - including server, network and storage capacity - on demand, via a Web-based portal. This means businesses only have to pay for the resources actually used and thus can avoid buying equipment and adding staff to build out for peak capacity requirements. The solution is backed by enterprise-level security and performance service-level agreements.
The judges said, "The testimonials suggest Verizon Business has launched into the cloud services arena with alacrity and with confidence in its network skills heritage." … "This is exactly what businesses want."
The awards are open to all communications providers, whether they are a traditional carrier, service provider, multimedia content provider or another organization providing a communication service.
Image Gallery
