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'After sales plays a crucial role in building a brand's credibility'

'After sales plays a crucial role in building a brand's credibility'

'Next-gen experience centres involve utilization of a variety of media channels' 

'Next-gen experience centres involve utilization of a variety of media channels' 

'Our endeavour is to deliver the customer with seamless customer experience' 

'Our endeavour is to deliver the customer with seamless customer experience' 

'Xerox has been a pioneer in the after sales service concept for office automation'

'Xerox has been a pioneer in the after sales service concept for office automation'

'Customer's need is placed at the center of all services by brands nowadays'

'Customer's need is placed at the center of all services by brands nowadays'

'The paradigm of support and services is undergoing transformation'

'The paradigm of support and services is undergoing transformation'

‘Social media can be used extensively to build a deeper engagement with customers’  

‘Social media can be used extensively to build a deeper engagement with customers’  

‘A strong support team can boost the brand value amongst customers’

‘A strong support team can boost the brand value amongst customers’

‘Customer service is not a cost center anymore’

‘Customer service is not a cost center anymore’

'After-sales contributes to building an enduring relationship with customers’

'After-sales contributes to building an enduring relationship with customers’

'Channel partners find potential opportunities in Cyber Security'

'Channel partners find potential opportunities in Cyber Security'

'Partner contribution has been valuable in the growth of Fortinet'

'Partner contribution has been valuable in the growth of Fortinet'

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See What’s Next in Tech With the Fast Forward Newsletter

SECURITY
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Veeam to acquire Securiti AI for $1.73 billion

Veeam to acquire Securiti AI for $1.73 billion

HCLTech and Zscaler partner for AI-powered security and network transformation

HCLTech and Zscaler partner for AI-powered security and network transformation

Critical Flaws in Microsoft Defender for Endpoint Threaten Incident Response

Critical Flaws in Microsoft Defender for Endpoint Threaten Incident Response

SOFTWARE
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Tata Technologies to accelerate Software‑Defined Vehicle innovation with Synopsys

Tata Technologies to accelerate Software‑Defined Vehicle innovation with Synopsys

Zoho announces free agentic tools to help businesses overcome AI adoption challenges

Zoho announces free agentic tools to help businesses overcome AI adoption challenges

Indian developers save 10 hours weekly with AI tools, outpacing global average by nearly 3 hours: BairesDev report

Indian developers save 10 hours weekly with AI tools, outpacing global average by nearly 3 hours: BairesDev report

START - UP
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AI startup FireAI raises ₹4 crore seed funding from Inflection Point Ventures

AI startup FireAI raises ₹4 crore seed funding from Inflection Point Ventures

Climate-tech innovator Newtral raises $600K to scale AI-powered sustainability platform globally

Climate-tech innovator Newtral raises $600K to scale AI-powered sustainability platform globally

Tally Solutions with Rukam Capital to empower Indian startup ecosystem

Tally Solutions with Rukam Capital to empower Indian startup ecosystem

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