Lucknow Revives Emergency Call Boxes to Boost Public Safety

As part of the smart city safety solutions, the Lucknow Police has reactivated emergency call boxes at ten key intersections, ensuring that help is now just a button away. This initiative aims to improve urban public safety, particularly for vulnerable groups like women, the elderly, and commuters, by providing instant access to police assistance during emergencies such as street harassment, theft, or road accidents.

These emergency call boxes were initially installed between 2021 and 2023 as part of the Safe City Project, but remained inactive due to technical issues. As of Sunday, authorities confirmed that all units are fully functional. Each device is integrated with the city’s Integrated Traffic Management System (ITMS) and continuously monitored by a 24/7 police control room, enabling officers nearby to respond swiftly when an alert is triggered.

A senior police official highlighted the importance of quick interventions in crisis situations, stating that “seconds can save lives,” especially during emergency response scenarios. The call boxes aim to offer a user-friendly way for residents to raise alarms without the need for dialing, making it a crucial tool for women’s safety, elderly assistance, and urban crisis management.

Authorities are aware of potential challenges, including the misuse of the system by pranksters. To address this, CCTV surveillance at intersections will monitor activity and ensure strict action is taken when needed. Furthermore, awareness campaigns are underway, with new boards explaining how to use the call boxes and highlighting their role in improving community safety.

Experts believe this technology-driven policing effort will strengthen trust between citizens and law enforcement. “Visible emergency buttons act both as a crime deterrent and as a lifeline during emergencies,” said a crime specialist.

Lucknow’s renewed focus on safety infrastructure, emergency response systems, and public awareness programs sets an example for other Indian cities aiming to enhance urban security through technology. Stay informed about city safety updates, emergency services, and digital policing initiatives as this project unfolds.