SERVICES3
How Wipro created a better service desk experience for users with LogMeIn
Summary Rescue + Mobile integrated with Wipro IT Ecosystem Applications, enabled Service Desk Agents to support employees seamlessly whenever the…
Read article →VARINDIA category
SERVICES
SERVICES3
IN AN AGE OF UNCERTAINTY, MEMBER EXPERIENCE MATTERS EVEN MORE
The coronavirus pandemic has upended your members’ lives, whether due to financial hardship, health concerns, or lifestyle changes. As a cr…
Read article →
SERVICES3
When is it Better to Use Webinars for Internal Communication?
We’re in the business of collaboration and communication, so we know there are tons of solutions out there. But sometimes it’s tough…
Read article →
SERVICES5
LastPass Celebrates 25 Million Users
So much has changed in 12 years, but our commitment to protecting our users has remained the same. In honor of that commitment, and each of our 2…
Read article →
SERVICES2
ITC Infotech chooses LMI's Bold360 and Rescue Products for its Digital Workplace COE
LogMeIn leading provider of cloud-based products and recognized as one of the world’s largest public Software-as-a-Service (SaaS) companies…
Read article →
SERVICES1
CREATING CX RESILIENCY AS THE WORLD SHIFTS TO DIGITAL
How can organizations build and leverage resilience during times of uncertainty, such as today’s global pandemic? That important question w…
Read article →
SERVICES4
SEE HOW STEP 1 SOFTWARE UTILIZES CENTRAL AND RESCUE FOR COMPREHENSIVE IT SUPPORT
Take a look at our most recent case study to explore Step 1 Software, a modern enterprise resource planning company, and why they chose LogMeIn t…
Read article →
SERVICES0
7 Tips for Ensuring Webinar Success in a Remote Environment
Webinars – everyone’s doing them now that COVID-19 has made us spend more time working from home . Even as people start to trickle ba…
Read article →
SERVICES2
4 Steps to Better Remote Team Collaboration
There was once a time in the business world when companies and managers were limited when it came to hiring. They could recruit only those candid…
Read article →
SERVICES6
Fighting Identity Theft
Identity theft can happen to anyone. The US Federal Trade Commission (FTC) estimates that 9 million Americans have their identity stolen every ye…
Read article →
SERVICES3
4 WAYS CUSTOMER SELF SERVICE PREPARES YOUR BUSINESS FOR THE NEW NORMAL
Customer self-service (CSS) is a win-win for all involved in today’s uncertain business landscape, one where remote work and digital-first…
Read article →
SERVICES7
HOW TO EVOLVE YOUR CUSTOMER ENGAGEMENT PRACTICES TO IMPROVE CX, AGENT SATISFACTION, AND REVENUE
Digital-first customer engagement has never been more important than today, especially amidst a business landscape shaped by COVID-19 where the m…
Read article →
SERVICES2
Customer Spotlight: How LastPass Identity Provides Unified Security for a Technology Company
As a growing technology company, Natterbox employees require access to multiple cloud-based sites in order to complete their daily tasks. However…
Read article →
SERVICES4
HOW TWO CUSTOMER SUPPORT TEAMS TACKLED REMOTE WORK DURING A GLOBAL PANDEMIC
The early days of COVID-19 were a make or break moment for so many service and support teams. The virus drove a radical shift towards digital cha…
Read article →
SERVICES2
Coming Soon: GoToMeeting on Portal from Facebook
As much of the world is still working from home and the lines between work and life are continually blurred, and the need to connect with colleag…
Read article →
SERVICES3
The Top Priority for IAM and Remote Work
Until recently, the choice to work remotely was often one of convenience. Whether working from home to accommodate a doctor’s appointment o…
Read article →
SERVICES4
HOW TO EVOLVE YOUR CUSTOMER ENGAGEMENT PRACTICES TO IMPROVE CX, AGENT SATISFACTION, AND REVENUE
Digital-first customer engagement has never been more important than today, especially amidst a business landscape shaped by COVID-19 where the m…
Read article →
