AI enablement and cloud governance anchor Crayon’s transformation journey

VENKATARAMAN D., VP - SALES & STRATEGY,
CRAYON SOFTWARE EXPERTS INDIA

At Crayon, we see AI-driven analytics, FinOps, and secure multi-cloud management as pivotal to our growth. As businesses adopt more complex digital ecosystems, there is an increasing need to optimize software investments and improve governance. We are investing in building deep capabilities around AI enablement and software intelligence, not just from a tool standpoint but also from a people and process perspective. By combining our global frameworks with local market insights, we are equipping our teams and partners to deliver measurable business outcomes.

Our role has moved well beyond resale. Today, our focus is on being a trusted advisor who can guide clients through the lifecycle of their digital investments. Whether it is helping an enterprise rationalize cloud spend or enabling an SMB to adopt AI ethically and efficiently, we approach it from a strategy-led perspective. This demands closer collaboration with business stakeholders and stronger alignment between technology decisions and long-term goals.

Looking ahead to FY 2025–26 and beyond, we see strong momentum in AI democratization, cloud cost governance, and managed security services. We see opportunity in helping ISVs and mid- market enterprises accelerate innovation while staying compliant and cost-efficient. A key challenge is the widening skills gap, particularly in cloud architecture, AI implementation, and data protection. We are addressing this through structured upskilling programs, regional centers of excellence, and by simplifying technology choices with clear, customized roadmaps.