Amdocs finds 98% of mobile network sessions are “Data”

Amdocs has released new research into mobile traffic, showing an almost complete shift from voice to data. The research highlights the urgency for service providers to build and optimize mobile networks to assure network performance and quality, increasing customer satisfaction and creating new revenue opportunities.

The annual State of the Radio Access Network (RAN) white paper includes analysis of more than 4 million voice and data connections from more than 100,000 mobile devices at some of the busiest network locations around the world in the past twelve months. The radio access network provides wireless mobile connection for phones and tablets, using a combination of technologies, including small cells and macro cells, utilizing 3G, 4G (LTE) and Wi-Fi (for data).

“The research shows that the move to LTE/ 4G provides an opportunity to improve the customer’s experience without exponentially increasing data demand. Service providers need to address this challenge by implementing planning and optimization solutions to manage an increasingly active subscriber base that not only wants to consume data but produce and share it in real time,” said Rebecca Prudhomme, Vice-President of Product and Solutions Marketing, Amdocs.

Amdocs offers a range of solutions to maximize the business value of networks by ensuring that service providers deliver the right experience to the right subscribers at the right time. Through the combination of Amdocs’ network solutions and B/OSS market leadership, Amdocs enables service providers to deliver a holistic, integrated customer experience. Solutions include Amdocs Self-Optimizing Networks solution, Amdocs Small Cell solution and Amdocs Smart Net solution, an intelligent Wi-Fi offload solution.