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Eligibility can be checked via the Mac mini's serial number on Apple’s support page.
Apple has announced a free repair program for a limited batch of its 2023 Mac mini models powered by the M2 chip, following reports of power-related issues. The affected units, manufactured between June 16 and November 23, 2024, may suddenly stop turning on due to an unspecified hardware fault.
Although Apple describes the issue as affecting a "very small percentage" of devices, it is offering repairs free of charge, even if the affected Mac minis are no longer under the standard one-year warranty. Under this Apple repair recall, users can have their devices serviced for up to three years from the original purchase date.
This initiative comes as a relief to users who may have encountered unexpected shutdowns or failure to power on — common symptoms of the Mac mini M2 faulty power issue. To determine if your device qualifies, Apple has set up a support page where users can enter their Mac mini's serial number to check eligibility.
The repairs will be carried out by Apple Authorized Service Providers or at Apple retail stores. However, Apple notes that repairs may be restricted to the country or region of original purchase, meaning customers who have relocated might face limitations in claiming the service.
This move is part of Apple’s ongoing commitment to maintain product reliability and customer satisfaction. With the Apple M2 Mac mini repair program, the company aims to resolve hardware defects proactively, reinforcing user trust amid growing demand for robust, high-performance computing systems.
If you own a 2023 Mac mini with an M2 chip and have experienced power issues, it is recommended to visit Apple’s support site promptly to check your eligibility and schedule a free repair.
Although Apple describes the issue as affecting a "very small percentage" of devices, it is offering repairs free of charge, even if the affected Mac minis are no longer under the standard one-year warranty. Under this Apple repair recall, users can have their devices serviced for up to three years from the original purchase date.
This initiative comes as a relief to users who may have encountered unexpected shutdowns or failure to power on — common symptoms of the Mac mini M2 faulty power issue. To determine if your device qualifies, Apple has set up a support page where users can enter their Mac mini's serial number to check eligibility.
The repairs will be carried out by Apple Authorized Service Providers or at Apple retail stores. However, Apple notes that repairs may be restricted to the country or region of original purchase, meaning customers who have relocated might face limitations in claiming the service.
This move is part of Apple’s ongoing commitment to maintain product reliability and customer satisfaction. With the Apple M2 Mac mini repair program, the company aims to resolve hardware defects proactively, reinforcing user trust amid growing demand for robust, high-performance computing systems.
If you own a 2023 Mac mini with an M2 chip and have experienced power issues, it is recommended to visit Apple’s support site promptly to check your eligibility and schedule a free repair.
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