Forrester Consulting on behalf of CA Technologies has conducted Evolve Infrastructure Management Into Service Assurance studywhich revealed that innovative business models and services such as cloud and big data analytics aren’t possible without a strategic Service Assurance portfolio supported by infrastructure management.
As per the study , IT evolution is now forming the next wave of the Industrial Revolution. The economic impact of this wave is the same as in prior waves: accelerated pace of production and higher quality products. In the IT world, these products are business services. Innovative business models and technology use cases such as cloud-based services, collaboration tools, and big data analytics characterize this industrialized IT movement. They need robust monitoring to give them the visibility needed to work.”
Mike Sargent, General Manager, Enterprise Management, CA Technologies said, “Senior executives across all functions are expecting IT to contribute to game-changing innovation and business transformation that can get products and services to market faster, spur revenue growth and support the agile creation of entirely new business models. This study confirms our belief that converged infrastructure management better positions enterprises and service providers to manage the stresses and strains brought on by accelerated adoption of mobile technologies, rich-media content and higher expectations from customers.”
Forrester Consulting firm tested a hypothesis about how the organizational and economic dynamics of infrastructure management are evolving to provide its intended goal of streamlining performance and availability across diverse systems, networks and applications to improve service quality, predictability and efficiency.
