Cognizant has announced that it has been named as a “Leader” in "The Forrester Wave: North American Applications Outsourcing Services, Q1 2014".
Cognizant received the highest score in the “Strategy” category that measured each service provider’s overall strategy around its client value proposition and view toward the future of applications outsourcing, vision for managed outcome relationships, strategy for continuous improvement, and vision for improved delivery through the leverage of intellectual property.
Rajeev Mehta, Chief Executive Officer – IT Services, Cognizant, stated, “With consumer technology expectations rapidly making way into the enterprise landscape, we are helping our clients achieve higher service levels and new operational efficiencies, while building adaptable platforms for the new social and mobile enterprise. In enabling clients to balance cost, complexity and capacity more effectively, our focus is on helping them to not just “run better” by driving incremental improvements in performance, but also ‘run different’ by laying the ground for innovation-driven growth and value creation.”
Cognizant also received among the highest scores in the “Client Reference Scores” sub-category that measured customer satisfaction.
