To capture every booking and control program leakage and manage travel services across booking channels, Concur has announced the launch of a suite of solutions named Concur TripLink for corporate customers and Travel Management Companies. These solutions have been created from the combination of the Concur Open Booking product and the recently acquired TripLink technology from GDSx.
Concur TripLink includes features for corporate customers, TMCs and suppliers for unprecedented visibility across all itineraries, and enables TMCs to better serve travellers regardless of how the booking originated.
The Concur TripLink product suite includes three categories such as TripLink, TripLink for Agencies and Supplier TripLinks.
We are focussed on giving corporate customers and TMCs the ability to manage travel, no matter where it is booked. With the TripLink product suite, we have created the industry’s most complete solution to that challenge. In fact, we are already seeing the benefits of this capability with agency automation provider Cornerstone Information Systems, which will integrate its ResMarker Connect tool with TripLink. Linking TMCs, travellers and suppliers together in an open platform won’t just enable better visibility it will enable us to extend the managed travel model to more and more bookings,” said Mike Koetting, Executive Vice-President, Concur.
TripLink provides a complete view of all travel transactions, giving business travellers and their companies’ better visibility, more control and stronger negotiating power while still retaining negotiated discounts.
Whereas TripLink for Agencies enables TMCs to capture and manage bookings, regardless of what booking tool is used on the itinerary.
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