There is a question raises if Facebook has been paying contractors to transcribe audio clips from its users. A question has asked by Democratic Senator Gary Peters of Michigan cast doubt about Mark Zuckerbergās congressional testimony.
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Petersās comments, which followed a Bloomberg report that the company used the transcriptions to improve its speech-recognition technology, come as smartphones and other microphone-enabled devices become ever-more ubiquitous.
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āI am concerned that your previous testimony before Congress appears to have been, at best, incomplete,ā Peters said in a letter sent on Thursday to the Facebook CEO that requested more information about the report.
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During Zuckerbergās testimony in April 2018, Peters asked the CEO whether āFacebook uses audio obtained from mobile devices to enrich personal information about its usersā, according to the senatorās letter. Zuckerberg called the notion a āconspiracy theoryā and denied the company uses the audio for its ads business.
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āCongress needs to pass tough rules that ensure that Americans donāt have our privacy repeatedly violated by unaccountable corporations,ā Senator Ron Wyden said in a statement. The Oregon Democrat, who, in 2018, circulated draft legislation that would impose steep fines and even prison time for executives who fail to adequately safeguard Americansā personal data, said Zuckerberg āmust be held personally responsible for Facebookās serial privacy offencesā.
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In response to a request for comment on Petersā letter, a Facebook spokesperson said in a statement to CNBC: āThe meme that Facebook is eavesdropping on your phone in the background is absolutely false. Markās statements on this were true when he said them, and they remain true today. It has always been the case that Facebook only accesses your microphone if you have given our app permission and if you are actively using a specific feature that requires audio. It has also always been true that Facebook does not use your phoneās microphone to inform ads or to change what you see in News Feed.ā
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Facebook is not the only company that might be affected by new privacy rules. Bloomberg reported in April that Amazon employed a team of thousands of people around the world who listened to recordings picked up by Alexa and checked them for accuracy to improve the software. Humans were also brought in to review voice assistant recordings at Alphabetās Google and Apple, which both courted controversy for not making the practice clear to users.
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Senator Mark Warner said the latest revelations about Facebookās audio collection āis yet further proof that consumersā expectations of how their data is collected and used radically differ from what companies such as Facebook are actually doingā. Warner, a Democrat from Virginia, called for legislation to require companies to disclose more detail about their data collection, use and sharing. The report says.
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At that hearing, I asked you specifically if Facebook uses audio obtained from mobile devices to enrich personal information about its users. Your emphatic answer was no,ā Peters wrote in the letter dated Aug. 15. āYour exact words to me were: āYouāre talking about this conspiracy theory that gets passed around that we listen to whatās going on on your microphone and use that for ads. We donāt do that.
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Peters asked Zuckerberg to respond to a series of questions by Aug. 28 to clarify for what purposes Facebook uses the audio recordings and whether users are prompted to agree to the transcription.















