DIGICARE, the service and support division of D-Link India Ltd. inaugurated a service center in the busiest IT market of Mumbai – Lamington Road.
DIGICARE had planned to locate its RMA centers closer to the IT hubs in all major cities, with primary objective of making its warranty support infrastructure more accessible to partners and customers. In last few months it opened the RMA centers at Nehru Place in Delhi and at S P Road Bangalore.
Balgond Chougula, AVP – Services, D-Link India Ltd. said, “In our constant endeavor to be reachable to our customers, wherever they are, we are expanding and adding service centers across the country. We always attempt to stay closer to our customers and to fulfill this objective; we are adding service centers in the IT hubs of major cities”.
“Our unique and strong service model is one of the key points, which distinguish our brand from the rest, DIGICARE has one of the most robust service networks in India. We are one of the very few companies that can offer an integrated value proposition from Design to Development and from Sales & Marketing to Service & Support”, said Kerman Rana VP-Sales and Marketing.
By far, DIGICARE has added 24 service centers across India to its basket of offerings and plans to reach the count of 50 soon.
As per the latest report from IDC, DIGILINK is the No. 2 brand in India in SCS segment. DIGILINK has a 24X7 toll free support helpdesk & 24 highly advanced service centers dotted across India to address the customer needs locally.
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