Cognizant is pioneering a hybrid workforce model that blends human talent with AI-powered digital agents, a shift, its President Surya Gummadi calls inevitable.
While the balance is still evolving, the goal is clear—combine human creativity with AI's speed and scalability for greater efficiency and adaptability.
Central to this transformation is Cognizant’s partnership with Google, aimed at training 200,000 employees in AI technologies, including Gemini, through its Synapse program.
This initiative empowers employees to leverage AI for tasks like code generation and data analysis, significantly enhancing software development and operational workflows.
The company is also investing $1 billion over three years in generative AI.
This includes launching the Cognizant Google Cloud AI University and global AI Innovation Studios to promote responsible AI development.
Strategic collaborations with Microsoft and NVIDIA are further strengthening its AI capabilities across sectors.
Automation has already enabled Cognizant to redeploy 12,000 employees to higher-value roles.
Generative AI is poised to drive substantial economic gains, though challenges remain—such as bridging skill gaps and addressing ethical concerns.
Cognizant’s commitment to upskilling, innovation, and ethical AI use, positions it as a leader in building the hybrid workforce of the future.
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