The National Outsourcing Association (NOA) has named leading global IT services company HCL Technologies as its 2012 Outsourcing Service Provider of the Year.
The announcement was made at a gala ceremony in central London on 25th October, and saw HCL recognized for its commitment to its customers and employees, as well as its excellence in driving innovation in the industry.
In awarding the Outsourcing Service Provider of the Year Award, the NOA’s judging panel considered HCL’s contribution to a number of key areas, including its approach to innovation, strategy, best practice and governance and partnerships. Each of these areas was identified as essential for driving the industry further forward in an increasingly unstable economic climate.
Steve Cardell, Corporate Vice-President – Europe, HCL Technologies, said, “We are delighted to have won this award, particularly in the face of such fierce competition. I strongly feel that this award is an acknowledgement of the fact that we’re seeing an ever-increasing number of traditional outsourcing models collapsing in the global market.”
HCL’s commitment to making employee’s satisfaction its primary focus is embodied by its pioneering “Employees First, Customers Second” (EFCS) philosophy, which has enabled a transformation in its business.
