HDFC Bank’s net and online banking services faced outage on Tuesday. On Twitter, users complained that the outage happened when many were taking care of their year-end transactions.
Around 1:00 PM HDFC Bank clarified, on Twitter, that “Some customers are facing intermittent issues accessing our NetBanking/MobileBanking App. We are looking into it on priority for resolution. We apologize for the inconvenience and request you to try again after some time. Thank you."
It’s not the first time that the bank has faced an outage. Last month, the Reserve Bank of India (RBI) had temporarily halted the bank’s digital launches and sourcing of new credit card customers and appointed an external IT firm for carrying out a special audit of the lender's IT infrastructure in the aftermath of repeated service outages over the past two years.
