Infosys Partners Anthropic to Deploy Agentic AI Across Telecom, Finance and Manufacturing

Infosys has entered into a strategic collaboration with Anthropic to build and deploy advanced enterprise AI solutions, starting with the telecommunications sector and expanding to financial services, manufacturing and software development.

As part of the partnership, Infosys will establish a dedicated Anthropic Center of Excellence focused on developing industry-specific AI agents for telecom operators. The collaboration will later extend to other regulated and complex industries, where governance, transparency and reliability are critical to AI adoption.

At the core of the alliance is the integration of Anthropic’s Claude models, including Claude Code, with Infosys Topaz, the company’s AI-led services portfolio. Together, the platforms will help enterprises automate multi-step workflows, accelerate software development and modernize legacy systems while maintaining compliance requirements.

Unlike traditional AI tools that focus on single interactions, the collaboration emphasizes agentic AI—systems capable of independently executing long-running, multi-stage tasks such as claims processing, compliance reviews, code generation and testing. Infosys and Anthropic will use tools such as the Claude Agent SDK to enable AI agents that can operate persistently across complex enterprise processes.

In telecom, AI agents will be designed to modernize network operations, improve customer lifecycle management and streamline service delivery in a heavily regulated environment. In financial services, the focus will be on faster risk assessment, automated compliance reporting and more personalized customer interactions. Manufacturing and engineering clients will use Claude-powered systems to accelerate product design and simulation, shortening R&D cycles. In software development, Claude Code will support developers in writing, testing and debugging code, helping teams move faster from design to production.

Infosys has already begun deploying Claude Code internally within its Exponential Engineering unit, building operational expertise that will be applied directly to client engagements.

Dario Amodei, CEO and co-founder of Anthropic, said the partnership addresses a key challenge in enterprise AI adoption: closing the gap between experimental models and production systems in regulated industries. Infosys’ deep domain expertise, he said, enables Claude to be applied in environments that demand precision, compliance and scale.

Infosys CEO Salil Parekh said the collaboration represents a strategic step toward helping enterprises realize tangible value from AI. By combining frontier AI models with industry expertise and engineering scale, the two companies aim to enable organizations to become more resilient, efficient and responsible as they adopt AI at scale.