Orange Business Services will be supporting International SOS in the transformation and management of its entire communications infrastructure including its emergency network. The objective is to enhance International SOS’s ability to provide 24x7 in-time life-saving support to its members in more than 70 countries, through 27 assistance centres and 36 International SOS clinics.
As part of a five-year contract, Orange will redesign, consolidate and manage International SOS’s various networks across 118 locations in 50 countries. In addition, Orange will provide a fully managed, integrated and optimized network solution that empowers International SOS with application prioritization and enables visibility and control over its infrastructure. Consolidation of existing firewalls and security architecture will enable centralized governance and control.
“Emergency response, medical aid and patient care have transformed over the last few years with technology. Advanced communication solutions and network reach have become critical to deliver the benefits of modern healthcare and we are glad to be playing our part. We are delighted to work with International SOS for the cause of saving more lives through our communications solutions,” said Yee-May Leong, Senior Vice-President, Asia-Pacific, Orange Business Services.
Orange will also develop a centralized call centre architecture for the 27 assistance centres and add business continuity enhancements by providing a managed IP Telephony solution.
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International SOS partners with Orange to transform its communications infrastructure
