A new cyber fraud is targeting LPG cylinder customers across India, with scammers using fake WhatsApp messages and SMS alerts to steal banking details and drain victims’ accounts. Authorities warn that as digital payments become more common, cybercriminals are deploying increasingly sophisticated tactics to deceive consumers.
In this latest scam, fraudsters send alarming or tempting messages claiming to be from gas agencies. Some messages warn that the customer’s gas connection will soon be disconnected unless immediate action is taken. Others offer discounts on LPG cylinder bookings to lure people into clicking suspicious links.
Once a victim clicks the link, they are redirected to a fake website that looks similar to official gas service portals. The site asks users to enter personal details such as their name, address, phone number, bank account details, or card information. In many cases, victims unknowingly share sensitive information that fraudsters later use to access their bank accounts.
Another common tactic involves convincing victims to download a mobile application under the pretext of updating their gas account or paying a small fee—sometimes as little as ₹10. These malicious apps secretly grant attackers access to the victim’s phone, allowing them to intercept OTPs, access financial data, and take control of banking applications.
Cybersecurity experts warn that fraudsters often impersonate well-known LPG companies such as Indian Oil Corporation’s Indane Gas, Bharat Petroleum’s Bharat Gas, or Hindustan Petroleum’s HP Gas to appear legitimate.
To stay safe, customers should always book LPG cylinders using official apps or websites and avoid clicking links received through unknown WhatsApp messages or SMS. Consumers should also never share OTPs, bank details, or passwords with anyone claiming to represent a gas agency.
If any suspicious message is received, it is advisable to verify the information directly through the company’s official website or local distributor.
In case of financial loss due to such scams, victims should immediately contact India’s cybercrime helpline 1930 or file a complaint on the national cybercrime portal. Experts emphasize that awareness and caution remain the strongest defenses against digital fraud.
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