Omega Healthcare modernises global IT infrastructure with Dell Private Cloud

Omega Healthcare has upgraded its global IT infrastructure using Dell Private Cloud to improve reliability, operational visibility and scalability, helping ensure uninterrupted healthcare workflows and supporting around-the-clock clinical and administrative services across multiple regions worldwide.

Omega Healthcare Management Services has modernised its core IT infrastructure with Dell Technologies’ private cloud platform to strengthen operational reliability, simplify infrastructure management and support uninterrupted healthcare services across its global delivery network.

The AI-driven healthcare solutions company said the transformation was aimed at building a more standardised and resilient IT environment capable of supporting 24/7 clinical and administrative workflows for healthcare providers in the United States and other regions.

As Omega Healthcare expanded its operations across India and international markets, the company faced increasing infrastructure complexity due to multiple vendors, platforms and hypervisors operating across different locations. The fragmented environment made system management more challenging and affected consistency across sites.

Standardised infrastructure for healthcare operations

To address these challenges, Omega Healthcare adopted Dell Private Cloud powered by the latest Intel Xeon 6 processors. The platform provides a unified architecture that standardises management across compute, storage and networking infrastructure while supporting existing systems and preferred hypervisors.

The company said the deployment has simplified lifecycle management and improved operational control as it continues to scale healthcare operations globally.

Healthcare organisations typically require highly reliable infrastructure because any downtime can directly impact patient care and clinical workflows. Omega Healthcare supports healthcare providers through round-the-clock operations spread across multiple delivery centres, making system availability a critical requirement.

Focus on reliability and AI-driven operations

Omega Healthcare also deployed Dell PowerEdge servers and Dell PowerStore storage as part of a disaggregated infrastructure model, enabling independent scaling of compute and storage resources. The company said this approach improves flexibility and resilience for mission-critical healthcare workloads.

The upgraded environment also strengthens workload mobility across geographies, supporting the company’s “follow-the-sun” delivery model designed to maintain uninterrupted healthcare services for customers operating continuously across time zones.

Additionally, Dell Private Cloud is being managed through the Dell Automation Platform, which provides orchestration and lifecycle automation capabilities. The solution incorporates Dell AIOps features that offer AI-driven monitoring and visibility into infrastructure health across regions.

The company believes these capabilities will help IT teams proactively manage risks, reduce manual intervention and improve decision-making related to infrastructure operations.

“Any disruption in healthcare can impact clinical outcomes. That’s why availability is the fundamental principle for our infrastructure,” said Srikanth Katuri, senior vice president and global chief information officer, Omega Healthcare. “Dell Private Cloud has helped us unify complex systems, improve visibility across regions and build a reliable foundation that supports better outcomes for patients and providers.”

“Healthcare organizations must scale without compromising reliability or control,” said Venkat Sitaram, senior director and country head, Infrastructure Solutions Group, India, Dell Technologies. “With Dell Private Cloud, Omega Healthcare has modernized its infrastructure with a flexible, AI-enabled platform that supports continuous operations today and future growth tomorrow.”