After dominating the enterprise market with voice & data offerings, RCOM has now introduced managed services and customized solutions for them. Launched by RCOM’s India Enterprise Business Services unit, the four new products – Insta Call & Auto Call, Reliance Cloud Video Surveillance, Wirefree Business Internet and ArchStore – will provide effective and seamless solutions to address the varied telecom needs of the large Indian corporates.
“We are delighted to unveil this highly innovative product line for our enterprise customers, a suite which will seamlessly address their end-to-end telecommunications needs. After having led the market with our voice and data products and services, we are now offering specialized Managed Services offerings and Customized Solutions,” said Vinod Sawhny, Chief Executive Officer, RCOM.
“With innovation at its core and a proven track record of developing customized corporate products, the India Enterprise Services unit is uniquely positioned to cater to the varied ICT needs of large corporates and SMEs, including government bodies and PSUs,” said Deepak Khanna, Chief Executive Officer, India Enterprise Services, RCOM.
RCOM’s Intelligent Voice Platform delivers communications-enabled business processes as a targeted service for larger enterprises, providing complete control to customers – to automate and effectively control and manage in-bound customer interactions, as well as out-bound information notifications, as per business needs. Archstore is a cloud-based product for Archiving & Long-term Storage needs. This service is mainly targeted at requirements pertaining to the management of data that is more referential in nature – for example, records related to KYC, Compliance, Background Information and so on, which need to be stored for long durations of time for statutory reasons.
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