Serco has opened a new facility at Shimoga in Karnataka to offer BPO services to a private Telecom service provider. The facility is believed to increase 450 headcounts by November.
Susir Kumar, Executive Chairman, Serco Global Services said, "Serco has been steadily expanding its footprint in India and enjoys a predominant position in the domestic BPO market. The launch of this facility strengthens our regional footprint in Southern India and further enhances Serco's India presence to 20 centres, reflecting its commitment to the domestic marketplace."
Bhupender Singh, CEO, AMEAA said, "We are delighted to partner with leading telecom players in the country and widen the scope of our offerings. The telecom sector is a considerable contributor to our business and this centre further bolsters our position in the vertical."
