Swiggy Raises Platform Fee To Rs 14, Marks 600% Hike In Two Years

Swiggy makes a Massive 600% Jump in Just Two Years Amid Rising Festive Season Demand.

Swiggy has once again increased its platform fee for food orders, sparking fresh debate among consumers and restaurant partners. The company has hiked the fee by ₹2, raising it from ₹12 to ₹14 per order, citing higher transaction volumes during the festive season.

Swiggy has steadily raised its platform charges over the past two years. The fee started at just ₹2 in April 2023, went up to ₹6 in July 2024, then ₹10 in October 2024, and has now touched ₹14 in August 2025. This marks a 600% hike in platform charges within 28 months.

With over 2 million daily food delivery orders, Swiggy is now generating crores of additional revenue daily through platform fees alone. However, the company has not yet issued an official statement on the latest hike.

Rising Losses Despite Higher Fees

Interestingly, the fee hikes come at a time when the Bengaluru-based food delivery giant is battling mounting financial losses. Swiggy reported a net loss of ₹1,197 crore in Q1 FY26, almost double the ₹611 crore loss in Q1 FY25. On a QoQ basis, the firm had already posted a ₹1,081 crore loss in Q4 FY25. A major reason for the widening losses is Swiggy’s quick-commerce arm, Instamart, which continues to burn cash.

Zomato vs Swiggy: Fee War Continues

Swiggy’s closest rival, Zomato, has also raised its platform fee multiple times, with five hikes in under two years, amounting to a 400% increase. Both companies have tested higher fees during peak-demand days and retained them if customer order volumes remained unaffected. Industry experts highlight that the Swiggy-Zomato duopoly has significantly altered India’s online food ordering market. 

With commissions as high as 35%, restaurant owners are forced to inflate menu prices by 30–50% on delivery apps compared to dine-in. This makes online food delivery far costlier for consumers.

Despite fee hikes, delivery partners and workers continue to report poor working conditions, leading to criticism that the additional charges are not being used to improve their livelihoods.

The sharp rise in Swiggy’s platform fees reflects both festive season demand trends and the company’s attempts to offset Instamart losses. However, consumers are increasingly questioning whether the rising cost of food delivery in India will make eating out cheaper than ordering in.