Talisma has Hiring Plans for 2010

Talisma Corporation has announced its plans to increase hiring in India in 2010. With the acquisition of Talisma by Campus Management in 2008, Talisma’s India headquarters has achieved year-on-year growth of 40% in international markets.

“The market is creating more urgency around customer service and responsiveness,” stated Raj Mruthyunjayappa, Managing Director, Talisma’s India headquarters. “More rapid and personalized communication and the need for lower cost marketing automation are driving up demand for CRM applications and our platform’s integrated capabilities across sales, marketing and service have carried us forward.”

However, Talisma earned increased attention in post-secondary education as well as the government sectors. The organization also is rolling out a pre-packaged CRM solution for small and medium businesses. 

“India has proven to be a very dependable market for Talisma, and we foresee India’s economy continuing to grow above and beyond the pace of many other markets,” said Timothy B. Loomer, President & Chief Executive Officer.  

Telcordia to talk on 3G at Convergence

Telcordia will address the “GSM and CDMA: Future of Wireless Business” session at the 18th Convergence India 2010 Expo on March 23, 2010. The company will focus on “Applications for 3G with respect to Real-Time Charging” and elaborate on its industry- leading Service Delivery and Charging Solutions, which helps Indian operators differentiate themselves, drive greater revenues from data services and at the same time maximize network efficiency.

Anuj Kapur, Country Head, Service Delivery Solutions, Telcordia India, said, “By better understanding subscriber's preferences and behaviours, the operators today can provide a personal, interactive experience that helps to drive service adoption, increase average revenue per user (ARPU) and reduce churn.”

“Telcordia Real-Time Charging, part of the Telcordia Service Delivery and Charging Solution, also helps operators put power into their customers’ hands by enabling them to customize their experiences with usage limits, time of day controls and user options. They can also monitor their own prepaid balances and changing preferences whenever they want,” he added.

Its Service Delivery & Charging Suite includes products, solutions and managed services that enable communication service providers to quickly differentiate themselves in hyper-competitive and hyper-growth markets with innovative service offerings. The suite has been widely adopted across the world by leading service providers, including Tata Teleservices India, Uninor India, Aircel India, Oi Brazil, Orange UK, Chunghwa and Swisscom.