ThoughtSpot comes up with new customer CoE with talent acquisition from Sagas IT Analytics

ThoughtSpot, the AI-Powered Analytics company has announced the acquisition of all employees of SagasIT Analytics, an analytics consulting services company based in Bangalore. All the talent acquired are data solutions specialists who will form the India Customer Center of Excellence (CCOE) to support ThoughtSpot’s global go to market team and will be responsible for advancing customer outcomes through implementation, adoption strategies, community response management and overall account management and customer success for global accounts.

While ThoughtSpot has made it easy for business people to engage with data, it recognizes there's still work required to set up the business for realizing the full benefits of AI-powered analytics, including attaching analytics programs to business strategy, helping with people change management, and building data fluent cultures. With the Customer Center of Excellence, now expanded with the India CCOE, ThoughtSpot is digging in even deeper with customers to help them solve their challenges, whether they are technology, data, process, people, or culture.

The SagasIT Analytics teams’ core areas of expertise spanning data visualization, data engineering, and data science, combined with their experience servicing customers such as Unilever, Mercedes-Benz, GE Healthcare, Bill and Melinda Gates Foundation, Stanford University, and Best Western, is a natural fit to support delivering on the mission of its CCOE.

The introduction of the India CCOE is part of ThoughtSpot’s $150 million investment in India operations between 2022 and 2027, which includes 30% headcount growth in the market, and follows the opening of its third R&D center in the region in Trivandrum, launched in September 2022. ThoughtSpot’s R&D teams in Bangalore, Hyderabad and Trivandrum spanning engineering and partner engineering, to design and operations have been instrumental in delivering innovation resulting in business impact for the company, which is growing at over 100% Saas ARR year on year. This investment in the India CCOE will further drive the business momentum as the regional team expands beyond R&D to more advisory roles to work closely with customers in unlocking value.

“Our R&D teams in India have been critical to our continued product innovation and in helping our customers dominate the decade of data. Our new India CCOE will augment our customer experiences and bring our product teams even closer to our customers. Establishing a dedicated team of strategic advisors in India for our global go to market will maximize our continued innovation and further advance our customer success. We’re excited to establish a new team in the region that will complement our established teams and talent in India,” said Kumar Gaurav, India country head and Vice President of Engineering, ThoughtSpot.

“ThoughtSpot is an innovative and strategic partner to customers around the world who are looking to deliver a modern data experience and unlock their data by putting it in the hands of the business user. We share a similar mission in empowering the human mind to ask questions and make data informed decisions. It was a natural fit to join the ThoughtSpot team and combine our efforts to meet our shared vision. We are thrilled to join ThoughtSpot and establish the India Customer Center of Excellence,” said Harshawardhan Joshi, Founder and CEO, SagasIT Analytics.