UMAX launched 18002093009 toll free number on August 20th. This number is primarily launched to service calls and complaints, and is a great aid in post sales service.
UMAX together with its exclusive distributor neoteric infomatique has now added emphasis on post sales services with its new concept of Begin, introduced last month. The launch of the toll free number is a stride in the right direction towards lending support to the secondary channel partners as this initiative is aimed at taking post sales service to the grass root level thus reaching the consumers more effectively.
Snehal Shah, Business Manager, neoteric added, "The launch of the toll free number, has received a very positive response and there is lot of excitement buzzing in the market already with this step forward, by UMAX. We are now able to reach out to a large number of partners as well as customers. The toll free number has added a new dimension to our customer service."
This service will be supported by the UMAX Authorized Service Provider F1 services. F1 Services certified ISO 9002:2008, the service arm of neoteric which is spread across 95 locations in India.
