YouTube suffered a major outage late Wednesday, affecting over 2 lakhs users globally. DownDetector.com showed nearly 2,86,000 people reporting issues. The issue, according to the website, started at around 6:53 p.m. ET (23:53 GMT).
The users complained about having trouble watching videos on the platform. The issue was fixed two hours later and it left thousands of affected users frustrated. Premium users even demanded for one month of free access.
Just over two hours after the initial spike of user reports, Team YouTube assured users that the service was back online, though with no explanation whatsoever about what went wrong or how the problem had been fixed-either on its Twitter accounts or in the support thread it opened to keep users apprised of the outage status.
AndroidPolice's Ryan Hager reports that Google services have also seen major outages in September and March of this year, along with relatively minor outages (affecting Drive and Nest only) in September, April, and March. In his words, "it's been a rough year for Google's uptime.
A report says, it is an unfortunate contrast to other massive services, which tend to provide fairly detailed explanations in short order during similar outages.
