In line with rival Zomato’s move, food delivery platform Swiggy has now increased the platform fee charged on each order to Rs 17.58, inclusive of GST. The latest revision marks another step in the sector’s ongoing effort to improve unit economics and narrow losses. Swiggy last revised its fees in August 2025, raising them to Rs 14 from Rs 12 in select geographies amid a surge in order volumes. The platform fee has become increasingly important for food delivery companies looking to boost per-order margins.
The platform fee is a fixed per‑order charge that applies regardless of how far the delivery is or how large the order value may be. Users began noticing the higher fee when checking out, with the updated amount showing clearly in the bill breakdown.
Reports indicate that Swiggy had revised its platform fee earlier as well, before this latest increase. With the new rate, even low‑value orders are impacted more visibly, because the platform fee now accounts for a higher share of the final bill. As of writing, Swiggy has not issued a detailed explanation for the increase, but the change is already live for users in multiple cities.
Swiggy's decision comes shortly after Zomato raised its own platform fee to ₹14.90 per order. Zomato's hike applied universally across orders and was framed as part of adjustments to service charges on its platform.
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