A fire at a New Delhi data centre used by global tech firms has left some customers fearing the loss of decades of data and caused network disruptions for Google Cloud services in India. The blaze at the STT Global Data Centres India facility, owned by Singapore's ST Telemedia and India's Tata Communications, caused "extensive damage" to parts of the site, making data recovery difficult, a Tata Communications unit said in a letter to a client.
The firm, part of the salt-to-aviation Tata conglomerate, told Indian stock exchanges it had activated business continuity plans to limit disruption after an early morning fire at the facility.
One client, Matrix Cellular, an Indian company that sells international SIM cards, told Reuters it was struggling to recover more than two decades of data lost in the incident.
Some of Google Cloud's intermittent network disruptions in India are also linked to the fire, a source with direct knowledge of the matter said.
Television footage from inside the facility on the day of the fire showed server racks and electrical infrastructure that appeared to be completely burned, with collapsed ceiling panels and debris strewn across the floor.
The fire was "so severe that it caused extensive damage" and hindered services, Tata Communications unit Novamesh said in the June 15 letter to Matrix Cellular, which has not previously been reported.
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