Accenture announces new industry agent solutions to accelerate agentic AI adoption

Accenture has expanded its AI Refinery platform with the launch of an AI agent builder that allows business users to quickly build and customize agents, enabling unprecedented agility. Accenture is also growing its collection of pre-configured industry agent solutions to help clients quickly scale networks of AI agents across the enterprise.

The new agent builder, which is part of the Accenture AI Refinery, is built on NVIDIA AI Enterprise and democratizes the creation of AI agents. It enables business decision makers to create and customize agent teams based on changing business needs and market conditions—like policy changes, new products or promotional offers from competitors, unexpected customer feedback, or fluctuations in demand.

The ability to rapidly modify agents, without coding or waiting for support from engineering or technical teams, enables new levels of agility. When used in conjunction with Accenture industry agent solutions, business users can make changes to agent teams with just a few clicks while benefiting from built-in governance and guardrails that come with the platform. It applies to agents created natively on AI Refinery, as well as external agents that are published into AI Refinery.

“We are seizing the significant opportunity to help our clients prioritize bold, high-impact initiatives that tackle core business challenges by reinventing processes end-to-end with generative AI and agentic technology,” said Lan Guan, chief AI officer, Accenture. “Accenture continues to double-down on new innovations like agent builder on our AI Refinery platform to empower organizations and decision-makers with the flexibility to drive business value faster, with agents that can observe the environment, apply reason, continuously improve and take action.”

Accenture is bringing AI Refinery and gen AI to clients such as ESPN, HPE, Noli and the United Nations.

·         Through the ESPN Edge Innovation Center, ESPN has partnered with Accenture to test an AI-powered avatar called FACTS, which aims to revolutionize the fan experience. In the research and development phase, this solution is being piloted with SEC Nation to provide data and insights from ESPN Analytics in a compelling new way, fostering engagement and educating fans on complex sports analytics.

·         HPE is developing a new agentic AI solution powered by Accenture AI Refinery with HPE Private Cloud AI. The solution will be deployed across HPE's category and sourcing strategies, spend management, strategic relationship analysis, and contract obligation management.

·         Noli, a beauty tech venture with an innovative AI-powered beauty shopping platform, is backed by the L'Oréal Group, and designed, built and run with Accenture. Noli unlocks science-backed recommendations tailored to the unique needs of individuals in a fully curated beauty shop. Through its AI-driven beauty engine, Noli delivers hyper-personalized routines and product recommendations from millions of possible solutions, empowering beauty consumers to find and purchase the right products for them with confidence and clarity.

·         The UN is working with Accenture to develop a multilingual research agent to support over 150 languages and promote local economic sustainability. The agent will act like a researcher to answer questions about the UN’s Sustainable Development Goals, fostering awareness and engagement with its agenda for global peace and prosperity.