PUNIT THAKKAR CEO & MD, SHIVAAMI CLOUD SERVICES PVT. LTD.
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“We are entering a phase where AI will become an operating layer for the enterprise. Over the next two to three years, we expect the strongest growth to come from the convergence of Enterprise AI, cloud, cybersecurity, data and AI-powered digital workplaces. The opportunity will shift from AI experimentation to AI-led transformation—using intelligent automation, AI agents, and enterprise data to redesign workflows and improve decision-making. However, AI cannot scale without a strong foundation. Cloud modernization, identity, cybersecurity, data governance and managed services remain critical. Our strategy at Shivaami is to help customers move from cloud adoption and digital workplace to AI adoption and AI-led transformation, with security and governance embedded at every stage.
The traditional reseller or implementation-partner model is giving way to an outcome-led model, where customers expect expertise, integration, adoption and measurable business impact. Shivaami is evolving from a cloud and workplace partner to becoming a business transformation partner built around AI, cloud and security. We are investing in advisory capabilities, AI solutions, automation, managed services and ecosystem partnerships, while developing repeatable solutions to move from proof-of-concept to enterprise-scale adoption faster. Importantly, AI transformation is as much about people and processes as it is about technology. Our role is to help organizations drive adoption, redesign workflows and establish the governance required to use AI responsibly and effectively. The future belongs to organizations that reimagine how they operate with AI.”
