GIGABYTE has embarked on an ambitious plan to open GIGABYTE Exclusive Service Centers at key market locations across the country. The company has opened GIGABYTE Exclusive Service Center in Mumbai, while works on similar centers in Ahmedabad, New Delhi, Kolkata and Cochin, are nearing the completion stage. The centers will act as service hubs for the rest of the country.
To have absolute control over operations at these centers, GIGABYTE India has not only taken the property on rent, but also has equipped them with high-end BGA repair machines, and 4-5 skilled engineers per center, who are capable of providing even Level 4 motherboard repairs. The company has also invested in the fixed costs involved.
Sunil Grewal, Sales Director - India, GIGABYTE Technology said, "We have been witnessing a steady market growth in India despite the recent slump in the PC market. And having such full-fledged service centers becomes a natural progression for us in our bid to provide improvised, one-point solutions for services. The service centers will help us improve market responsiveness and customer relationship -to match and support our growth. The basic objective is to make service delivery model cost-effective and quick for the customers, resulting in a much faster Turnaround Time (TAT)."
