Delhi International Airport (P) Limited (DIAL) has partnered with IBM India to establish a common-use infrastructure in New Delhi's Passenger Terminal Building 3. This will automate DIAL's operations and improve customer satisfaction while giving the airport a competitive edge through quality service in the growing Indian aviation market.
The project includes building a single, scalable unified network solution to integrate all communications across the passenger terminal and its associated service buildings. As a result airlines, ground handlers, airport operations, retailers and other concessionaires will be able to better share, exchange and manage information across their related operations to more efficiently deploy their resources and meet the growing demands of the market.
According to I. Prabhakara Rao, CEO Airport Project Development, DIAL "IBM's solution reflect the need of Delhi International Airport (P) Limited - a solution providing quality management of our internal systems and delivering greater service to the users of the airport while reducing issues pertaining to interoperability through this infrastructure. We are happy to be working with IBM where they have placed us better in catering to our immediate business requirement."
DIAL chose IBM's Managed Network Infrastructure solution (MNI) solution which forms backbone for all the IT and non-IT systems in T3 .The network design combines video, voice and data over a single network platform using Intelligent Cable Management System with high levels of redundancy and scalability.
"DIAL wanted a partner who could understand the complexity of airport systems while being equipped with extensive experience in handling large-scale deployments at International airports. IBM's virtualized Managed Network Infrastructure will help DIAL in addressing their requirement for a unified and secure solution", said Sameer Batra, Vice President, Distribution Sector, IBM India/South Asia.
