Winning Big with the Partner Community
Kalyan Deep Ray, Manager - Global Partners, CommScope, India & SAARC
“Our partners are ambassadors of our brand and trusted advisors of our technologies and solutions to our customers. One of our highest priorities is for our partner community to have the best-in-class workforce to provide services and consultation to our customers. It is just as important for our partners to add value to our products.
CommScope believes that strong collaboration between Partner, CommScope and customer sharing the goal of solving a problem, is the best way to bring CommScope solutions to the market. Our partners provide a voice for the customer that leads into our ever-growing innovation pipeline. That is why CommScope’s PartnerPRO Network is designed to help the channel manage new opportunities in today's competitive and challenging market.
Our PartnerPRO Network consists of consultants, integrators, installers, distributors and alliance partners trained and certified by CommScope to deliver the company’s broad range of network solutions. CommScope builds programs around our six Partner types to support our market solutions.
To keep up with the changing needs of how customers access the information and interact with partners, CommScope introduced the PartnerPRO Portal. This new portal is considered a collaboration software tool that pairs the needs of CommScope customers with our PartnerPRO Network members.
To empower our partners, CommScope has taken a number of steps, including offering partners training and certification through its market leading CommScope Infrastructure Academy, among other benefits.
With the growing partners’ network, it is not enough to just provide partners with innovative solutions and products that is why we also work with them on training to provide an even deeper level of value, in addition to helping them keep abreast of our latest offerings and industry setting standards.
With ARRIS and Ruckus Network joining CommScope, we are able to offer more value to our customers. Our diverse and capable 10,000+ partners support customers in more than 150 countries.”