Sanovi Technologies, one of the leading players in the Disaster Recovery Management and business continuity field, has introduced Sanovi 360, an enhanced support capability that offers a 24 X 7 service desk operation to provide the highest level of support services to its customers. Â
The Sanovi 360 is a Service Desk that is manned by experts, always in constant readiness to speedily ensure Disaster Recovery solutions to its customers. Representatives manning the desk are well versed in the technical aspects as well as the domain specifications and will help the customer’s IT team to resolve any IT or service issues and provide help on an immediate basis. Â
“Outages don’t come announced. In order to provide the highest level of recovery readiness to our customers, we have invested in modern tools and processes for supporting all of our valued customers. Sanovi 360 will result in an improved overall support experience. We are committed to ensuring the highest level of satisfaction and to meeting the distinct needs of our customers and the market,” says Anup Khanna, Director of Support & Services, Sanovi Technologies.
Sanovi offers solutions to proactively manage disaster recovery (DR) environments to ensure that business applications can be recovered in compliance with service level agreements. As the leading independent provider of DR management software solutions, Sanovi is focussed on ensuring recovery readiness.
