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Case studies serve as powerful and effective training tools and provide an excellent way of practising and applying new concepts. With regard to business, case studies are helpful in improving business experience as they encourage immediate use of newly acquired skills by showing real-life instances of how different services have been implemented successfully by a company, thereby satisfying customer’s needs. Besides this, case studies can also be used to evaluate past problem solving. Technology companies can be asked what they'd do in that situation, and think about what could have been done differently.
VARINDIA presents a list of some efficacious case studies to know more about how technology companies have helped their customers and earned revenues. These real-life business success stories would definitely help you make your own IT decisions.
| Acer KIIT University has selected Acer’s sleek and powerful V7-481 P Ultrabook for its students to offer best-in-class technology. Challenges: Students at KIIT University desired a high-speed and flexible computing device that enables true mobility, to access educational content, actively learn and innovatively perform a multitude of tasks ranging from creating interactive presentations, finishing assignments, to testing user-friendly graphical applications. Solution: Acer V7-481 P ultra-thin, touch-enabled Ultrabook powers up much faster than a traditional laptop, making students more productive. Featuring the latest Intel core i5 processor, students can multitask smoothly and enjoy a rich multimedia experience. Acer’s Ultrabook proved strong enough to withstand heavy student usage and light enough to be carried all the time. Testimonial: “Acer’s V7-481 P touch-enabled notebooks have provided our students an opportunity to work with the best of cutting-edge technology with innovative approaches as a leader most efficiently and effectively than ever before.” – Prabodh Chandra Panda, Deputy CTO, KIIT |
| Adobe The Prestige Group is building world-class infrastructure using Adobe Creative Cloud for teams. Challenges: Maintaining latest versions of key design software while minimizing costs, helping ensure security and integrity of key design documents and eliminating version inconsistency, while obtaining better control on licence utilization. Solution: The streamlined deployment and administration in Adobe Creative Cloud for teams has greatly helped the IT team at Prestige to eliminate many time-consuming manual processes, such as installing packaged software or maintaining version consistency. The company has become more productive by adopting Adobe Acrobat. With Acrobat, Prestige can collaborate on projects across teams and with clients more easily. Adobe Creative Cloud for teams helps support the company’s rapid growth and its ability to efficiently manage the workflow of large and complex real-estate projects. Testimonial: “Adobe Creative Cloud for teams helps us become more productive by simplifying software administration with licence management and automatic tracking.” – Venkat Rao, General Manager – IT, Prestige Group |
| Attachmate Group (SUSE) BSE has gained a stable, flexible platform for running its critical business systems with SUSE solution. Challenges: In the high-stakes world of stock trading, agility and accuracy are of critical importance. With more than 40 million trades, executed on a monthly basis, BSE must maintain top performance and round-the-clock availability for the business systems that underpin its trading activity as BSE continued to expand its trading operations, the number of physical servers grew steadily, resulting in rising costs and complexity. Solution: The company deployed SUSE Linux Enterprise Server across its core business systems, which include ERP solutions, databases, email systems and development environments. BSE runs SUSE Linux Enterprise Server on a mix of HP, DELL and IBM servers. Testimonial: “We have gained a highly reliable and secure platform for running key business systems, and one that will help us to ensure more efficient operations and better levels of service.” – Kersi Avadia, CIO, BSE Limited |
| Avaya Avaya helps Tata Technologies to reduce costs significantly. Challenges: Tata Technologies has been through a period of exponential growth over the past few years. It was operating via a diverse range of PBXs with little or no integration, no effective audio conferencing facility and no standard reporting tools for analyzing the cost of communication. So, Tata Technologies wanted a solution to connect its global employees using simple four-digit extensions, and enriched communications features for more effective collaboration between offices and with customers. Solution: Tata Technologies has implemented an Avaya enterprise collaboration solution as part of the company’s focus on its “One-to-Win” business strategy – designed to help the organization to significantly simplify and improve communications with its customers and amongst its global employees, and to enhance productivity. Testimonial: “The Avaya solution is an excellent investment and we have benefited with its rich features in improving operational efficiencies and enhancing productivity.” – Umesh Bhapkar, Head IT Ops and Infra and CISO, Tata Technologies |
| Axis Communication MindTree secures its east campus with high-end Axis cameras. Challenges: MindTree Ltd’s East Campus is a large facility that houses over 1,200 employees or “MindTree Minds”. Apart from the employees, a large number of customers, partners, vendors and visitors visit the campus on most working days. The campus building consists of seven floors with a basement parking, each with a number of entry and exit gates. In order to address the security needs of the campus, management decided to invest in surveillance equipment to ensure the safety of their employees. Solution: After evaluating multiple IP camera vendors, MindTree chose Axis IP cameras for their quality and support. A total of 68 Axis IP cameras (including 5 PTZ cameras) across the facility were installed to hasten response to security incidents. AXIS M3011 and AXIS 213 PTZ Network cameras were shortlisted based on the cost/value proposition. Testimonial: “For a campus with a large number of employees, a proper security and surveillance monitoring has become mandatory to ensure smooth functioning. We needed a surveillance system that could ensure safety of our employees as well as help us in day-to-day operations managing the campus. The cameras along with MindTree software installed in our premises have helped us achieve these objectives effectively.” – Sudhakara Thota, Chief Security Officer, MindTree Ltd |
| BlackBerry Financial services firm brings balance to workforce with BlackBerry. Challenges: FTIL’s workforce needs to stay constantly connected to deliver round-the-clock operations as well as respond to clients, which meant that work regularly left the four walls of the office and that the personal lives of workers regularly bowed to the demands of their jobs. This made security a critical consideration for FTIL. As a company dealing with sensitive data, FTIL cannot afford for information to leave the office network, but with an increasing number of devices entering the workforce, FTIL needed a platform that would enable employees to enjoy the flexibility of using their preferred mobile devices without compromising company security. Solution: Upgrading from BlackBerry Enterprise Service 5 to BlackBerry Enterprise Service 10 has provided unified device management and security platform. At the same time, the deployment of BlackBerry 10 devices incorporating BlackBerry Balance technology enabled the company to help its workforce reclaim more personal space. Testimonial: “We are happy with our BlackBerry devices and their newest platform which has enabled easy segregation of work and personal activities. Downloading apps has never been so convenient and even from a normal user’s perspective the segmentation is clear. We appreciate the contrivance and flexibility brought in by BlackBerry.” – Rohit Ambosta, Sr Vice-President – IT, Financial Technologies (India) Limited |
| Check Point State Government Data Centre makes use of Check Point solution Challenges: Despite decent levels of Security Controls deployed, there were incidents and indicators of compromise were first observed much later than actual time of infection/compromise in the network. Solution: Check Point Security Checkup Tool played a vital role to begin the process in order to solve the security issue as it brings in the 360-degree view of the security incidents seen without being deployed in the line of data paths. The solution comprised of tightening the perimeter with the Check Point 21400 appliances cluster with Threat Prevention Software blade bundles at the main State Data Centre. However at three critical network places across the state, we deployed the three sensors for the Network Security Assessment 24x7 for the pick of Indicators of Compromise (IOC), be it a bot, malware or day “0” almost on the real time basis. Benefits: Successful Project, Very Happy Customer, and interest from 2 more States - in different stages of the RFP process - after learning of this project were shared. |
| Cisco Cisco solutions enable students and faculty at BITS, Pilani to collaborate efficiently within and beyond the campus. Challenges: Faculty shortage in higher degree courses/electives was a challenge across campuses because the need for specialized electives varied in extent across different campuses, making it very difficult to launch electives in all the four campuses. To address this issue, BITS, along with BITSAA, its alumni community, launched the BITSConnect 2.0, a multi-million dollar project that leverages Cisco’s collaboration portfolio to enhance teacher-student-alumni interaction across its campuses. Solution: Using Cisco’s collaboration solution portfolio, BITS has been able to facilitate knowledge transfer in real time more efficiently. Faculty and staff meetings are conducted via multi-party voice-conferencing (scheduled and on-demand with optional recording), and numerous voice-conferences are required each week between various campuses and collaborators (faculty for coursework discussion or between administrative staff). Implementation has also made possible multi-campus classroom teaching, whereby high-definition telepresence is used for teaching and helps provide multi-way HD Video and interactivity within the classrooms. Testimonial: “This deployment has helped us increase collaboration and foster innovation. Immersive telepresence is also being used for administrative staff meetings. Providing HD quality face-face enhances productivity and streamlines administration. Additionally, it has enabled us to build relationships with industry partners, government agencies, research organizations, educational institutions and alumni from across the globe.” – Prof. Bijendra Nath Jain, Vice-Chancellor, BITS, Pilani |
| Citrix Birlasoft addresses Mobile Security concerns with Citrix XenMobile. Challenges: Birlasoft wanted a solution that included security features like user authentication, passwords, session time-outs, remote wipe-out and encryption. Once the policy was put in place, provisioning an enabling platform was the next step. The MDM platform was expected to enable across the mobile device estate (without exception). Solution: The Citrix XenMobile was implemented on the cloud. The project was rolled out in two phases based on the technical and geographical considerations of the employee base. Post the rollout of Citrix XenMobile, Birlasoft has been able to reduce the risk of data loss through mobile devices. While there was no data loss happening, the deployment has preempted the risk of data loss. It has also made management of security on mobile devices easy. Testimonial: “With Citrix XenMobile, we have complete visibility and control into the security posture of the mobile devices accessing the corporate e-mail service. We have been able to reduce the risk of data loss through mobile devices, and the solution has also made management of security on mobile devices simpler.” – Vipul Jain, CIO, Birlasoft |
| Cyberoam Technologies, a Sophos company Chitale Dairy relies on Cyberoam UTM, a one and all internet security solution Challenges: The mechanism used for authenticating the employees did not suffice the needs of the company. Hence, they could not apply policies on the employees and control their surfing trends. Moreover, they were unaware of what was going on in the network. Solution: Cyberoam’s Firewall, Checkmark and ICSA certified ensures that Chitale Dairy’s network is safe from attacks like DoS, DDoS, IP Spoofing and other network attacks. It also provides granular access controls over Internet traffic and network resources. Testimonial: “Cyberoam’s unified approach of management has been great for us. It has provided solutions to most of our challenges.” - Vishvas Parshuram Chitale, a Partner of Chitale Dairy. |
| Dell Asian Paints supports its growing application landscape and expanding global distribution network with Dell solution. Challenges: Asian Paints had successfully consolidated its operations and moved to a centralized ERP solution, but higher data volumes and business expansion led to a greater need for a scalable, high throughput network infrastructure. Solution: Asian Paints solidified its network core and added scalable and reliable switching capacity by deploying the Dell Force10 C150 modular chassis and subsequently upgrading to the C300 modular chassis to support its growing application landscape and its expanding global distribution channels. Testimonial: “The network had to live up to the ‘always-on’ expectation that a rapidly-growing business like ours had. We wanted complete redundancy in all of its active components in order to reduce the chance of any outage.” – Diby Chiriyamkandath, Manager – Network Infrastructure, Asian Paints |
| D-Link Amma Unavagam, a Tamil Nadu Government initiative, gets benefited with D-Link IP Surveillance Solution Challenges: While offering low-cost meal is the key agenda, maintaining hygiene and food quality was also a top concern for the officials working on the project. To ensure all the 200 centres across the State follow hygiene standards and ensure absolute food quality, it was decided to install surveillance monitoring devices in each of the Unavagam (canteen). However, the authorities were in a dilemma between CCTV and IP Surveillance. Solution: The D-Link team assisted the officials at Amma Unavagam presented a comprehensive and viable IP Surveillance solution. With the objective of providing video surveillance benefits and remote monitoring capabilities, D-Link technical team, along with its Business Associate La Providence System, presented a comprehensive IP surveillance solution to the Amma Unavagam Project. To maintain the hygiene standards and monitor the quality of food supplied at counters of Amma Unavagam, D-Link IP Surveillance solution provides 20 days video footage of 200 canteens spread across Chennai. Benefits: D-Link IP Surveillance solution makes it possible to analyze captured video content and raise alerts automatically when suspicious activity is detected, for round-the-clock surveillance with minimal staffing. |
| EMC SRM University delivers cloud computing course with EMC VSPEX Proven Infrastructure Challenges: In recognizing the growing industry demand for IT professionals with specialist skills and knowledge, the IT Department at SRM University wanted to offer a degree programme that would enable postgraduate students to specialize in cloud computing and to introduce relevant courses to the undergraduate students in the IT program. Solution: The Department of Information Technology partnered with Uniware Systems to design and deploy the VSPEX Proven Infrastructure comprising EMC VNX unified storage, Dell servers, HP networking, and VMware vSphere virtualization, which is being used as the platform to deliver the cloud computing program. The University is considering using the backup and recovery solution in the next phase. Testimonial: “With the VSPEX infrastructure, we can deliver the needed skills and expertise to students to enhance their career prospects as cloud technology professionals.” – S. Rajendran, Professor, Department of Information Technology, SRM University |
| Fortinet Mahesh Bank secures the entire network to meet the RBI guidelines with Fortinet Solution. Challenges: Mahesh Bank was aggressively adding services to its portfolio and needed a cutting-edge security solution at its branches to protect its growing data and applications. The bank did not have a legacy security solution and to comply with the RBI mandates, the bank needed to deploy resilient security architecture to protect its network and implement centralized control over its branches' Internet and application usage. Solution: Mahesh Bank's 39 branches have each deployed a FortiGate-40C appliance to extend cutting-edge security, providing secure network access via VPN. They also serve as routers to connect the branches to the Internet via MPLS. Using a centralized network security policy, the head office now has complete control of the Internet and application usage as well as transactions conducted at every branch. Testimonial: "The FortiGate platform carried all the security functionality we needed, while the highly qualified support team assured us that they could be the single, reliable go-to party for all our servicing needs." – Milind Rajhans, Assistant General Manager (IT & CISO), Mahesh Bank. |
| HCL Sundaram Asset Management Company Limited enhances its IT Infrastructure by partnering with HCL Services Challenges: Rapidly growing business and expanding customer base are forcing organizations like Sundaram Asset Management to place more emphasis on the performance of their current IT systems and efficient processes as a strategic asset. More importantly, the company preferred solutions that allow them to pay only for what it uses as a way to support its expansion across the regions. Solution: Sundaram Asset Management has branches in more than 50 locations across the country, out of which HCL Services provides preventive maintenance services for all IT infrastructure in 38 branches. HCL Services also provides helpdesk support for call logging, resolution and escalations processes. To enable a smooth call logging process, HCL Services has installed a centralized browser-based software tool to enable users lodge service requests. Benefits :Partnership with HCL Services for the past few years has helped Sundaram Asset Management to achieve key business objectives like datacenter and server up time by 99.9%, enhanced security, improved IT efficiency and better management and maximum utilization of resources. Testimonial: “We set out with an objective of increasing our IT efficiency, maximizing resource utilization and reducing our operational costs. It was important to have improved IT processes to help us achieve our objective. HCL Services, through its customized service options has given us the right impetus and helped us achieve key business benefits, like enhanced security, optimum utilization of resources, streamlining processes and increased datacenter server up time.” - S Murali, Chief Technology Officer, Sundaram Asset Management Company Limited – Chennai |
| HID Global HID Global has been selected by Performance Buildings and Design Offices in Germany to create shared workspaces and “on-demand” offices. Challenges: As part of their technology offering for tenants, Performance Buildings and Design Offices was looking for a technology solution provider that met their high standards for a secure access system to the office space that was easy to use and delivered cost benefits. Solution: Performance Buildings evaluated HID Global’s network access control solutions along with a number of other solutions. However, the decision was an easy one. HID Global was selected as the provider of choice because it was the only company with the ability to support their cutting-edge IT architecture and provide the flexibility that they required. Testimonial: “We are not just offering rooms, we are offering end-users of the office space – tenants or temporary ‘on-demand’ end-users of the office space, a secure environment where they can work, meet, hold conferences and provide training sessions.” – Phill Handy, Managing Director, Design Offices |
| Hikvision Abu Dhabi Facility rides Hikvision technological knowhow. Challenges: The National Rehabilitation Center, located in Khalifa City, Abu Dhabi, suffered a series of security setbacks. These ranged from serious lighting / glare camera issues to overall CCTV system instability. Solution: The nuts and bolts of improvement were Hikvision's DS-2CD8255F-EI 2MP IR Low-light Bullet Camera, DS-2DF7274-A 1.3MP Network IR Speed Dome, DS-2CD755F-EI 2MP Low-light Indoor Dome Camera, and Hikvision's own iVMS-4200 Management Software to control the solution. Testimonial: “In all honesty, we are blown away by Hikvision's support. When we were initially designing this project, Hikvision engineers provided unbelievable service and support. In fact, in over a year, we have not had one single camera failure.” – Mohammad Maarouf, Euro Technology's Project Manager on this job |
| HP MTS India improves infrastructure and application management with HP management software. Challenges: MTS was using separate tools for each aspect of its infrastructure, including manual tracking of service requests, a manually-updated knowledge repository, and individual tools that managed specific devices. Solution: Telecom operator MTS India has centralized application and infrastructure management with a HP software solution. This has improved application availability and accelerated response to business requests – while reducing application management costs by 20 per cent. Testimonial: “The performance and productivity of the IT team has improved. We now have the same number of people supporting more end-users, with a much better response time.” – Rajeev Batra, CIO, MTS India |
| Intel India’s National Stock Exchange tests its PRISM inline trade risk management system on an open platform based on Intel Xeon processor E5-2600 v2 product family. Challenges: Improve trading ecosystem. Enhance the PRISM Inline Trade Risk Management System’s speed, reliability and throughput by adding more cores to support all applications, test on an open platform, achieve and maintain necessary levels of reliability and fault tolerance and maintain technology spending and improve the trading ecosystem’s performance without increasing the budget for system operation and maintenance. Solution: The NSE adopted commodity hardware with Intel Xeon processor E5-2600 v2 product family to improve the PRISM Inline Trade Risk Management System’s efficiency and boost high-performance datacenter infrastructure. It also scales the platform based on business need, and achieves the desired throughput and reduced latency. Testimonial: “We address our technology needs with Intel’s new processors to meet our increasing compute needs and reinforce our leadership position in the equity market.” – N. Muralidaran Chief – Special Projects, NSE, and Director, NSETECH |
| Kaspersky Kaspersky Lab: Ferrari’s choice for IT Security Challenges: To implement a high-end security solution capable of scaling to meet future needs, while protecting one of the world’s most valuable brands and its significant Intellectual Property (IP) holdings. Seamless integ ration with the existing complex infrastructure, including endpoints, industrial technologies and mobile devices. Solution: A lengthy benchmarking process followed by close collaboration between Kaspersky Lab and Ferrari’s IT teams to implement a seamless, highly-integrated security solution with minimal impact on productivity or sensitive systems and maximal impact on threat detection and protection rates. Testimonial: “To protect our sensitive intellectual property, we needed a strong technological partner with a complete, cutting-edge IT security solution. Kaspersky Lab delivers exactly what we need.” – Vittorio Boero, CIO, Ferrari S.p.A |
| Microsoft Bakewell, an niche biscuit manufacturer moves to Cloud, enhances collaboration and lowers costs. Challenges: As a small business with a regional footprint and about 100 employees, Bakewell was missing out on a key component and this was slowing down management. There was a clear need for better communications and collaboration to manage its employees and global distributors to support growth, especially as the management focussed on markets with time zones as much as 10–12 hours apart. Solution: With Bitscape Infotech, Bakewell embraced Microsoft Office 365, a collection of Cloud-based email, calendaring, collaboration, conferencing, and web-based Office apps. The new solution has turned out to be a cost-effective and an easy way to access and edit documents, respond to emails, and approve documents by voice or video conferencing with overseas customers. Not only does it allow the management to work with customers the way they want, but it eases business pressures by giving access to information on any device. With more accurate decisions made on the fly, Bakewell is set to capture new markets. Testimonial: “Through online meetings and conferencing, the solution has reduced travelling, telephone and shipping expenses. We estimate that, within one year, the solution will bring down collaboration and communication expenses by 35 percent.” – Mohammed Raish Suthar, Chief Executive Officer, Bakewell Biscuits Pvt. Ltd |
| Ncomputing The Bhavasara Kshatriya Cooperative Bank Ltd puts an end to IT woes with NComputing solution. Challenges: Over time, the Bhavasara Kshatriya Cooperative Bank Ltd, Bengaluru was inundated with issues related to maintenance of slow machines, management of financial dada, information security and preparedness against virus attacks. Solution: NComputing provided the bank with an affordable alternative, while enabling them to have a unified view of operations. After evaluating many computing solutions, including a couple of thin client options, the bank selected NComputing’s L300 for vSpace, which is an affordable and energy-efficient desktop and virtualization solution that fitted BKCB's requirements like a glove. Testimonial: “For the IT team at the BKCB, IT infrastructure expansion means NComputing, and NComputing means end of IT worries!” – Gopinath TK, Head – IT, Bhavasara Kshatriya Cooperative Bank Ltd |
| NEC PVR enhanced customer experience using NEC's NFC Technology. Challenges: Streamlining operations, simplifying billing and reducing total cost of ownership were some of the critical issues that the PVR Group was facing. What the Group was looking for was a comprehensive retail solution which could empower their customers through their smart devices for making payments, and also simplify their billing. Solution: NEC provides all of the necessary components for a complete e-money service, including e-money servers, e-money payment terminals, and e-money media. NEC can also provide a solution that customers may also select functions that fit their specific needs. Services are provided over the Cloud, enabling quick launch of private brand e-money services and also a wide range of media can be used for e-money payments, from smartphones to contactless IC cards and barcodes. Testimonial: “With the usage of this NFC-enabled mobile wallet, we have been able to reduce transaction time by 80% as compared to transactions made through any other traditional payment methods.” – Pramod Arora, Group President & CEO, PVR Limited |
| Nvidia NVIDIA QUADRO K5000 has transformed “Ambition into Achievement” for Digital Magic’s Real-Time 3D Animation. Challenges: Digital Magic’s operations are diversified, with functions in animation, post-production and VFX. When it comes to post-production, specifically for DI colour correction, artists should have real-time feedback of their actions. As standard rendering engines are not equipped to carry out such actions efficiently, artists frequently spend more time waiting for images to render, than actually adding value to the final look of a shot. Solution: Digital Magic decided to equip the workflow with NVIDIA Quadro K5000 processors – powered by the innovative Kepler architecture, later upgraded to Quadro K6000. NVIDIA Quadro K5000 powers the rendering engines of more than 50% of the world’s top VFX houses and offers the capability of addressing Digital Magic’s specific needs and presented a whole new level of computing power and rendering speeds. Testimonial: “When I tried our first Quadro K5000 system, thanks to the NVIDIA team, I was ecstatic. I was able to see a perfectly anti-aliased video output in full HD, driving a 55-inch display. It was unbelievable!” – Arul Moorthy, Managing Director, Digital Magic Visuals |
| Oracle Accelya Kale speeds up data processing 2.5x – helps airlines issue revenue reports faster, increases business agility Challenges: To provide a highly available, secure and scalable revenue accounting database platform for airlines to manage exponential growth in passenger revenue data, and enhance competitiveness and enable airlines to handle seasonal peak loads in the airline industry and deliver accurate daily revenue reports to commercial and finance departments within stringent timeframes. Solution: Accelya Kale chose Oracle Exadata over other vendors because of its highest transaction throughput and sea mless migration of the company’s existing Oracle Database, with minimal changes to its airline passenger revenue accounting platform. It achieved 99% accuracy for airline revenue forecasts while minimizing processing errors. Testimonial: “Nothing beats Oracle Exadata when it comes to processing more than 100 million transactions per year, quickly and reliably. It is the ultimate hardware and software solution for us, as it is tuned to provide extreme performance, enabling our customers to generate accurate daily revenue reports faster.” – Prameet Savla, Vice- President, Technology, Accelya Kale Solutions |
| Polycom CARE Ratings improves productivity, strengthens customer relationships, & builds collaborative work-culture with Polycom Solutions Challenges: CARE’s management wished to enhance communication between their sites and identified the introduction of video collaboration could improve workforce productivity, increase training outreach, and build closer customer relationships. The videoconferencing solution had to fulfil several criteria including quality of experience, security and compliance, interoperability and support for using video remotely or on-the-go. Solution: CARE’s complete UC (Unified Communications) solution, powered by the Polycom RealPresence Platform, includes the immersive Polycom Architected Telepresence Experience (ATXTM) at their Mumbai headquarters. The Polycom ATX solution enables a custom-designed telepresence experience by providing Polycom immersive technology in an existing meeting room. Testimonial: “The impact which enterprise-grade high-definition video has provided cannot be underestimated – be it the clear audio and picture quality, or the ability to share content easily and securely. In a huge country like India where kilometres and air miles between offices are vast, video has helped us truly defy distance.” – Umesh Ikhe, Group Chief Technical Officer, CARE Ratings |
| Red Hat Essar implements global HR portal with red hat solution Challenges: For implementing its global HR portal, Essar needed an enterprise-class web server platform that is easy to configure, thoroughly tested and fully supported. The company migrated to Red Hat JBoss Web Server to ensure secure access to personal information of its employees and comply with the UK Data Protection Act, 1998. Solution: After rigorous technical discussions and analysis, Essar decided to move from its existing web server platform – which was the community version of Apache web server – to Red Hat JBoss Web Server. Red Hat JBoss Web Server plays a key role in ensuring compliance with the UK Data Protection Act, 1998. Secure HTTPS access to the Myequations portal is supported by Red Hat JBoss Web Server. This helps Essar make sure that the sensitive data of its employees is not transferred without adequate protection. Testimonial: “A thoroughly tested, interoperable, and easy-to-configure platform, Red Hat JBoss Web Server is critical to the success of Essar’s HR portal implementation across its global sites.” – Jayantha Prabhu, CTO, ESSAR |
| SAP Bharat Petroleum reduces logistics and distribution costs with SAP Supply Chain Management Challenges: In trying to mitigate lost sales, the lubricants division had to maintain artificially high levels of inventory to ensure product availability. Not only was it losing sales opportunities, it was struggling to rectify a working capital deficit. Solution: For Bharat Petroleum Corporation Limited and its network of more than 49 plants, 115 depots, over 100 supply locations, and 10,000-plus dealers and retailers, it takes the SAP Supply Chain Management application. The SAP SCM application’s scalability and functionality enabled Bharat Petroleum to optimize supply chain performance across its liquefied petroleum gas (LPG) and lubricants divisions. Testimonial: “Our investment in SAP SCM helped us build an efficient supply chain in our liquefied petroleum gas and lubricants businesses. This helped improve the company’s competitiveness while lowering overall supply chain costs.” – S. Prakash, DGM – ERP, Bharat Petroleum |
| Schneider Electric Genpact’s IT infrastructure is future-proof with Schneider Electric solutions and services Challenges: Genpact’s infrastructure was expanded considerably just for the sole purpose of maintaining uptime, but this limited their ability to properly manage it. Their pressing need to overhaul infrastructure was further complicated by vendor management issues. As part of Power Quality Audit results, Genpact also found that data centre costs entailed about 40 % in power consumption alone and were running on low efficiencies. Solution: Schneider Electric suggested a “build as you grow” model that would lower the undue pressure on the finances. Instead of a classical UPS, they introduced the idea of a chassis with a few modules with the ability to add on as required. As a result, they were successful in drastically cutting down CapEx and wastage. Testimonial: “We experienced up to 70 per cent in savings, and derived 90 per cent RoI, since deployment.” – Shyamashis Brahma, Vice-President – Infrastructure and Logistics, Genpact |
| Sify Technologies Getit sifyfied Challenges: Due to its rapidly-growing business, the need for additional IT infrastructure became more and more urgent. During times of peak load, the existing aging servers and storage were often found to be inadequate and were unable to provide high availability and instant access scenarios. Additionally, the ability to rapidly scale was critical to delivering high-quality service to its customers while keeping capital and operating expenditures in check. Solution: With Sify’s enterprise-grade hybrid cloud infrastructure supported by best-of-breed vitualization technology, Getit’s internal assessment showed that it would require 12 servers in addition to the existing 10 servers to meet its projected growth. Sify’s team of experts analyzed these requirements and suggested a Hybrid Cloud solution, the first of its kind in India. Testimonial: “With a growing demand of our information-based products and services, we had reached a critical juncture in our growth and needed to take a strategic decision on scaling our IT infrastructure to cater to our growth.” – Vivek Prabhu, Head of Engineering, Getit |
| Symantec Hitachi Systems Micro Clinic Private Ltd bolstered data protection with Symantec’s Backup Exec 2014 Challenges: Hitachi Systems Micro Clinic Private Ltd manages backup solutions on its customers’ premises from its own remote operations centre. It wanted to ensure that customer data is protected by one of the best technologies in the market. Solution: The company is a Beta Test participant of Symantec Backup Exec 2014 software and is upgrading to the solution to take advantage of its patented granular recovery technology and ability to unify physical and virtual backups from a single console. Testimonial: “We appreciate Backup Exec’s scalability. One of our customers uses Backup Exec to successfully protect more than 300 servers, 500 terabytes of data, and 7,000 Citrix XenDesktop users.” – Amit Vyas, Vice-President, Hitachi Systems Micro Clinic Private Ltd |
| Tally Tally.ERP 9 enables S N Electronics to improve their billing speed by 90 per cent Challenges: SN Electronics, being a start-up, received orders over telephone and recorded the same manually in Excel, which led to poor visibility with respect to orders, placed versus billed. Another matter of concern was that credit management and outstanding settlement also took place manually which caused unnecessary delays in the routine work of the data operators at S N Electronics. Solution: With Tally.ERP 9 solution, there was a huge makeover in the processes practised at S N Electronics. Now, it completes its entire bank reconciliation process in a few clicks without the necessity of employing an additional resource to complete this task. Additionally, with fast and efficient sales order processing, the business realizes a 90-per cent reduction in the billing time along with increased visibility of stock in transit. Testimonial: “Today, with the improved knowledge of Tally.ERP 9, the entire reconciliation happens in real time, at a lesser cost and with fewer resources – what a great saving of time and effort from complete automation.” – Rudra Prasad Biswas, Executive Director, S N Electronics |
| VMware LOLC builds a Software-Defined Data Center using the VMware vCloud Suite Challenges: As LOLC Group expanded, LOLC Technologies faced a critical challenge; how could it support growing internal demands and provide new services to external companies? Solution: LOLC Technologies is using the VMware vCloud Suite to implement a cloud platform that enables its businesses to diversify into new markets as it transforms the existing virtualized infrastructure to a Software-Defined Data Center, enabling LOLC Technologies to operate as a “cloud services provider”. The Sri Lankan organization is also establishing IT services on demand to non-LOLC customers. Testimonial: “Engaging VMware has enabled us to cater to the skyrocketing demands of our fast-growing group of companies while supporting the delivery of products and services to new customers.” – Conrad Dias, Chief Executive Officer, LOLC Technologies |
| Zebra Technologies Defence contractor Warmkraft reduces quality control manpower by 50 per cent with Zebra Solutions Challenges: Warmkraft ships millions of uniforms to its government customers. As per DoD requirements, all apparel suppliers must tag garments at the item level, with all tags maintaining 100% readability. Additionally, for its own quality standards, the company needs to track every item that leaves its warehouse accurately and ensure that the right number and type of garments reach the right customers. Solution: To meet the company’s needs for high performance and efficiency, Warmkraft chose Zebra’s R110Xi4 RFID printer/encoder for creating clothing tags and case labels. With RFID inlays spaced closer together than other printers, the R110Xi4 provides a lower cost per label, fewer media-roll changes and faster throughput. With the Zebra printers, the manufacturer prints tags for every single garment. On the one side, the tag is human readable with a barcode, while the back holds the RFID chip. Testimonial: “We really needed to find a solution that was going to work for that kind of volume – to actually make sure that everything that goes in that box is correct; all the labels that come out that go on the printers are correct.” – Carl Brown, President, SimplyRFiD. |
| Zicom BlackBerry gets benefited from Zicom’s solutions Challenges: BlackBerry’s retail business was running on wafer-thin margins. Endless shoplifting by putative customers, theft and burglary in retail outlets and warehouses and more ominously, theft and pilferage by own employees were some other challenges. Woefully, the losses were further augmented by a host of other problems including unskilled staff and absenteeism. Solution: With over 150 outlets across the country, BlackBerry utilized Zicom’s e-count and e-Attend services. e-Count enables the brand to track footfall at its network across the country as well as the footfall to “conversion” ratio. In addition, e-Attend helps to ensure real-time tracking of employee attendance and productivity of 1,500 employees of this retail chain. Benefits: BlackBerry now has a tool to measure footfalls. e-count provides the company a footfall count on an hourly basis, all details of peak hours, daily, weekly and monthly footfalls. |
