Tech Mahindra partners with Avaamo to make its conversational AI platform global
Tech Mahindra has announced a global strategic partnership with Avaamo. This partnership will include developing and delivering conversational AI solutions for global enterprises.
Tech Mahindra will evangelize Avaamo’s enterprise products and build solutions around platforms in areas such as the internet of things, artificial intelligence, and machine learning. The collaboration will help Tech Mahindra harness newer enterprise artificial intelligence technologies and serve global markets in countries like the United States, United Kingdom, Netherlands, Germany, Sweden, Malaysia, Israel, Philippines, and Indonesia amongst many others.
Jagdish Mitra, Chief Strategy and Marketing Officer, Tech Mahindra, says, “Artificial Intelligence as a differentiated next-gen technology is core to our strategy at Tech Mahindra. Conversational AI is the next frontier of enhanced intelligence as humans and machines harmonize to enable connected experiences. Virtual assistants are already disrupting the customer experience space. Avaamo and Tech Mahindra have a shared vision - to implement cutting-edge AI solutions, specifically in the banking, telco, retail and healthcare industries”.
The industry-specific AI based conversational solutions would help clients realize the value of truly Omni-channel digital customer experience. The conversational AI platform solutions, with a specific focus on vertical machine learning, will provide Tech Mahindra’s customers a seamless experience across their enterprise channels while improving digital customer engagement, net promoter score and customer insights.
Ram Menon, Founder and CEO Avaamo, comments, “We began collaborating early in 2017 and are delighted with our successes so far. Tech Mahindra is truly a global player in the tech space. As we continue to work together, we'll help businesses around the world re-imagine what is possible with conversational artificial intelligence”.
As part of the TechMNxt charter, Tech Mahindra is focused on developing platforms based on next-gen technologies like AI, machine learning, robotics, automation and the internet of things. Tech Mahindra and Avaamo partnership will bolster the TechMNxt charter globally.
Zoho One announces new apps, services and platform enhancements
Zoho Corporation has introduced six new apps, three new services and seven major platform...
Happiest Minds included in Now Tech: Robotic Process Automation Services analyst report
Happiest Minds Technologies Limited (NSE: HAPPSTMNDS), a ‘Born Digital. Born Agile&r...
Asia-Pacific Women leaders power up for 4th annual Women to held from November 1-5
Hundreds of ambitious women in business will gather virtually at the fourth annual Wo...
India Pavilion at Expo 2020 Dubai to host ‘Space Week’ starting 17th Oct
The India Pavilion at Expo 2020 Dubai today announced the agenda for the upcoming Space We...
FOCUS BANGALORE and NSIC organises virtual conference
FOCUS BANGALORE( Forum of Critical Utility Services) and NSIC ( National Small Industries...