Hyundai Motor India (HMIL) has launched the industry first integrated service mobile application “Hyundai Care” which will be available on Android and iOS platform for Hyundai customers. This mobile application will assist the customers with all forms of service support, service network, car service calculator and service appointment, etc. The Hyundai Care application can be downloaded from Google Play Store and subsequently from Apple iTunes store.
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The application will provide users an experience to enjoy the services offered by Hyundai and with the click of a single button the enhanced selection process takes over. This GPS-enabled application will also facilitate user with a pan-India dealer search on a real-time basis. Also, the application can facilitate HMIL customers to connect 24x7 with Hyundai emergency service or roadside assistance.
Rakesh Srivastava, Sr. VP – Sales & Marketing, HMIL, said, “We have developed Hyundai Care service mobile app to provide features that give real-time benefits to the customer. We feel the Hyundai Care application will allow them to experience Hyundai services in a digitized and exciting new platform. This is another step in leveraging the potential of mobile technology to offer convenience and value to our customers.”
With the Hyundai mobile application, the company places emphasis on its core value of connecting closely with its customers and increases the transparency in its services by providing an opportunity to the users to give feedback regarding the dealer and the availed services.
